Question about Bissell 9400 ProHeat Upright Wet/Dry Vacuum

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Reset button The drive belt on my machine broke. They sent me a new one and I installed it, I think, correctly. It still won't engage and rotate the brushes. I can't find a reset button, but I suspect it needs to be reset. Where is the button? Theresa

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Do the brush rolls turn ok? The brush roll motor may be bad.

reset button - c2531b4.jpg

Posted on May 20, 2008

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1 Answer

Does it have drive belt


Hi there, it's Jack at Dyson.
DC24 doesn't use a traditional, replaceable drive belt. The belt is engineered to last the lifetime of the machine, protected my a mechanism which shuts off the brush bar if something jams it.
If your brush bar is not rotating, it's likely your machine will just need resetting. Please follow the steps shown in the video attached to do this. We'd recommend using something like the eraser-end of a pencil to press the reset button - you should feel a 'click' when pressed correctly. Please ensure that the machine is reclined into the vacuuming position before you test it, as the brush bar will never rotate when it's standing upright.
I'm confident this will get your machine up and running again. For any additional advice after you've tried this, please get in touch with us directly so we can confirm if we can help under the terms of the machine's 5-year guarantee. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).
Best wishes,
Jack - Dyson Online Customer Support
http://www.dyson.com

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1 Answer

I have an electrolux discovery II vacuum cleaner and the floor function works, but when I try to switch over to carpet mode, it doesn't seem to engage.


There is a red reset button on the back of the machine. When it trips, the brush won't engage. Press the reset button and then try your machine again.

Apr 07, 2011 | Electrolux Vacuums

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Is there a manual for installing new drive belts on my LG Kompressor - we've had it for less than a month and the belt broke. I ordered 2 replacement belts and the new one doesn't work and the brush won't...


You've probably figured this out, but my luv200R had the same problem. The belt broke, I changed it and it still didn't spin the brushes. Turned out, the roller has bearings on either end and one of the bearings was bad and wasn't letting roller roll. So the pulley would spin against the belt and heat up and break it again. I took the bad roller to Sears where they had a new one sent to my house free of charge since it was less than a year old.

Mar 03, 2011 | LG LUV200R Bagless Upright Vacuum

1 Answer

Roller not turning


If the motor runs when you switch on, but the brush roll doesn't revolve, then there may be a broken belt. I wonder how old your vac is? Sebo belts are very high quality and they usually last 10 years at least.
Before you go to the trouble of checking the belts, check the brush roll and its drive shaft. Remove the brush roll and check for signs of damage at the end where it engages the drive shaft. Also see if you can easily rotate the drive shaft - if you can, there's a belt broken. To confirm, lie the machine down so you can see the drive shaft, then switch on (keep fingers clear!) and look to see if the shaft is rotating. If you can't turn the shaft by hand and it does rotate when you switch on, then the belts are OK but the brush roll may not be locating properly and you probably need a new one.

To check the belts you need to get the cover off the base, as follows: separate the base from the bag compartment by pressing the button at front bottom of bag compartment then just pull the two apart (a gentle lever may help). Then turn the base over and undo ONLY the four deeply recessed screws (you will need a cross-head screwdriver). Turn the base right-way up again and lift off the cover. You will then see the belts.
If you find the belts are both good, or if you find one broken and need further help, post a reply here, tell me what you've found, and I'll guide you through the next steps.
Good luck!

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2 Answers

Kenmore Beltless Vacuum brush will not spin. Everything else works.


there is a reset button on the side of the lower base of the machine, plug in the unit turn on the switch to the brush and vacuum are both engaged hit the reset button, remember the roller will not engage when the handle is in the upright position, release the handle and your ready to go.let me know if that helped you . thanks renevacdoc

Jul 23, 2009 | Vacuums

1 Answer

Belt


Hi.

Your Dyson will probably have A clutch unit this engages the brush roller when you pull the handle back to vacuum.

Check the clutch control knob which is at the bottom left front side of machine looking from the front & rotates to drive position when handle is pulled back.

If it doesnt turn the knob by hand to drive.

If you still have no brush rotation after doing all this then either the clutch is faulty or the second belt which goes clutch to motor has snapped & will need replacing.

There are service manuals available for these repairs at this site
http://dysonmanuals.llc.nu/index.htm

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2 Answers

Brush roller won't turn


On my Dyson, there is a brush reset button on the top right hand side (if you are looking at the front) that you can press to reset the brush. I was vacuuming and too lazy to move a toy and this worked for me once I freed the rope from the brush.

May 18, 2008 | Dyson DC07 All Floors Bagless Upright...

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Re-connecting Vacuum Head


on the kirby head is a square knob with the kirby name on it. use your finger and pull out the belt and rotate the knob until the metal pawl engages the belt. keep turning until it stops. the belt should be in the correct position to install the head. place the whole head onto the lower two tangs and lift up. now rotate the wedge clamp until it stops. then rotate the belt lifter till the knob is straight.

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