Question about GE Monogram ZISS480DRSS Stainless Steel

1 Answer

GHE monogram ice maker.

Ice maker makes ice fine.
Selector selects water fine.
When selecting ice, or crushed ice, "click" sounds yet the "drill" that pushes the ice, towards the "exit" does not turn.

Any idea?

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  • yossit90 May 19, 2008

    GE monogram Ice maker makes ice, yet the mechanism to "get " ice or crushed ice, does not work (you hear the click, yet the "drill" that pushes the ice out does not turn.

    Took the bucket out cleaned it dried it and return it still does not work.

    Any ideas?

  • CTai Jun 20, 2008

    I have the same issue and jamming the drawer back did not solve my issue. The drive mechanism that turns the auger seems jammed since it is not turning. According to the manual, I should be able to turn it a little bit to align it properly but I am not able to. How should I troubleshoot that? I cannot find any instructions on how to take it apart.

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1 Answer

Pull the icemaker out, say be one inch, shack it a bit, and jam it back in. We've done that each time we had that problem, before it started to work. The icemaker is designed poorly, my openion, and gets jammed easily each time you use the crushed ice. crushed ice jams the ice crusher, and cloggs the pathway resulting a no ice dispensing situation. Also try using only whole ice cubes, instead of the crushed ice. the less you use the crusher the less you'll have to problem. one last thing. if the ice is sitting in the basket for a while, due to poor ice despensor opening door design, the ice in the basket cloggs together causing the probelm.

Posted on Jun 14, 2008

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