I have a similar problem, my front panel display is slowly dying-it has happened over the past 6 months -lights flashing ,random 'Err' displays on the panel.The panel has finally given up. I want to check to see if it is just a bad connection behind the fascia but not sure how to get the top off? Does it just prize off or?
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Repairman (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
a couple of suggestions, either a spring has broken at the base of the drum, there are 6-8 of these used to keep the drum central, remove the front panel to take a look.
The machine is not getting up to full spin speed causing it to wobble, try reducing the load or could be slipping belt.
If a central control unit heartbeat failure is displayed, no communication is detected from the user interface (That's the buttons and dials on the front to you and me!).
The online manual (which is unnecessarly wordy AND has a block on it so I cant copy bits and paste them here and have to retype them all again) says:
Check for continuity of the harness for the user interface (That means take the top and the front off and make sure no wires have dropped off or are broken on the connections to the front panel)
Check wire harness connections to the user interface and the central control unit (That means check the plug hasn't come off the front panel or at the other end of the wires to the main controller burried down at the bottom of the machine)
Replace user interface if drum is rotating (Get a new front panel if the drum still goes round when you switch the thing on)
Replace central control unit if drup is nott rotating (replace the main controller burried down at the bottom of the machine if you try to get the machine to run and nothing happens at all).
Start with inspecting the entire lenghth of the drain hose for any type of pin hole or abrasions that could be the source of your leak.
If the leak seems to be coming from the inside of the machine, take a putty knife or something similar and insert it between the front panel and the top panel that the lid is connected to about two inches in from the edge of the side panels and you should feel a fastener, push inward or towards the back of the machine, you will have to push hard, this will seperate the top and front panels, lift up on the front panel and remove it, now inspect the inside of the machine and try to locate the source of the leak, you may have to run the washer thru different cycles(fill,drain,spin,etc.) to see the leak source.
Pay close attention to the pump area for the leak, this has been a source of leaks in the past, with a plastic pump housing, they have been known to develope leaks by way of holes worn thru the plastic housing!
GOOD LUCK !
This is joyce
I am assuming that the smell is mold that is what happens in these units, the door gets closed and they capture the moisture inside and it molds around the door and in the dispenser, you have to run about 1 cup of bleach a month in them to keep them clean and in the dispenser you have to spray them with pure bleach with a spray bottle and take tooth brush and scrub the top to remove mold or it will take over. make sure their are no clothes in waher whenn you run this cycle.
this should solve this problem,
please let me know if this works, it did on mine
f28 is a communication error, so i would check hte wiring connections to the control boards, not ness. the control boarditself, also quite possible that a safetry ground switchno t making contact propery, ( talked with tech line on this very issue on friday(6 month old duet sport model) turned out to bew aloose connection at the motor control)
We had a similar problem. I unplugged the machine for a few minutes. When I plugged it back in it started to spin. BUT! I it was a reacurring event. once I got the water to drain I follow the advice given by another on this site. Checked the drain pump, it was blocked by some quarters and towel lint. The machine has been working for the past 5 months without any problems.