Question about Philips GOGEAR SA6045 MP3 Player

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Philips gogear when my mp3 turns on it automatically freezes up

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Could be corrupt firmware.

Install and run the Philips Device Manager from the product CD.

Press and hold [VOL+] whilst connecting the SA6045 to the PC.

Continue to hold [VOL+] until Device Manager says to release.

Follow the on-screen prompts.

This will format the player and re-load the firmware.

NOTE: ALL TRACKS ON THE PLAYER WILL BE DELETED.

Posted on May 20, 2008

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I have owned my mp3 player for around 18 months now and recently it has started freezing when using the album choice function, i would appreciate any help in fixing this problem as it has been a very good...


I would recommend resetting the player using the below steps:

  • Press down on and hold the "Power" button on your Philips GoGear MP3 player.
  • Press down on and hold the "Volume Up" button on your Philips GoGear MP3 player. Continue to hold both of these buttons down for three consecutive seconds. The MP3 player will turn itself off.
  • Press and hold "Power" until your Philips GoGear MP3 player turns itself back on. Your GoGear should function like it normally does.

Hope the above steps help you to resolve the issue. Please revert back for further assistance.

Regards

Anand

May 20, 2011 | Philips GoGear ViBE Digital Media Player

1 Answer

My philips gogear mp3 player is freezing. At one


try using device manager to repair your player..the volume + key needs to be pressed while connecting to PC

Aug 15, 2009 | Philips SA5125/37 MP3 Player

1 Answer

I have a philips gogear 8gb freezes up several times a hour


Unfortunately the GoGear HDD series is totally incompatible with Windows Vista and Windows Media Player 11. It will work for a while, and then behave exactly as you described. Solution: You will need to uninstall your GoGear software, rollback to Windows Media Player 10, reinstall the GoGear software, update the firmware on your player, and even then the damage may already be done (IMO, it is more trouble than this player is worth). You can read about the warnings on Philips website.

-Tha Mp3 Doctor

Mar 18, 2009 | Philips GoGear HDD1830 MP3 Player

1 Answer

Philips Gogear MP3


Try plugging the Mp3 into the PC. After that take it off and turn it back on. I hope this works for you. Good Luck.

Aug 30, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Frozen on gogear screen


Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 27, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Philips GOGear


You might have accidentally deleted key system files, but this is worth a shot:

Recovery Mode for Philips' GoGear
Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.

Philips GoGear Firmware Upgrade
You need to get the latest firmware upgrade from the Philips website:
1. Go to www.philips.com/support
2. Enter your country/language
3. Enter your model # SA6045 or whatever
4. Click on the link for your exact model # (the one w/o the "B" in it)
5. Click on "Software & Drivers"
6. Download the updated "Device/Firmware Manager"
7. Once installed, open the Philips Device Manager
8. Click on the "Update" tab, then the "Update" button (with your mp3 player connected to the computer, of course)
9. Your Mp3 players firmware will update automatically
If you do not have the latest version of the Philips Device Manager installed (the latest is the version from the Philips website), then clicking the "Update" button will give you a false positive saying "The firmware on your device is already up to date."
-Tha Mp3 Doctor

Aug 27, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

It freezes up and wont read


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Dec 28, 2007 | Philips SA5125/37 MP3 Player

1 Answer

Freezing problem


Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor

Sep 02, 2006 | Philips GoGear HDD084 MP3 Player

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