Question about Maytag Neptune MAH5500B Front Load Washer

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Change motor and motor control board

Could someone give me specific instructions on how to change the motor and motor control board on a Maytag MAH5500B washer. I have the Lr problem at the spin cycle. Thank you

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You mean it doesnt spin , but does it goes thru the wash cycle?? if yes , then its not the main motor thats defective,it could be the DRAIN MOTOR PUMP ,COULD BE CLOGGED

Posted on May 19, 2008

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Posted on Jan 02, 2017

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Maytag Neptune washer repair: motor/motor control circuit ...

? 12:10
www.youtube.com/watch?v=ITTbDh8CFEU
Dec 11, 2013 - Uploaded by daytonaturbofreak Maytag Neptune washer motor/motor control circuit board ...much this is very helpful, my machine is coming up with a "Lr"code which I believe .

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I do please post your email here and i will send it to you

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My Maytag Neptune washer is not spinning and I tried only Spin cycle for 12 minutes and gave LR error message. Pl help?


Hi, the Maytag Neptune front load washer LR or Locked Rotor error indicates and issue with the motor drive system. The motor control board is located near the floor on the right side. See Neptune Disassembly help to remove the door and front panel to get access, if needed.

I would unplug machine, remove all connectors and reinstall a few times and retry machine in case of any oxidation on the connectors. Also, check the belt and make sure it has not popped off. There is a rear access cover you can remove to take a peek.

In addition, there is a motor drive test you can perform to see if the inner tub will rotate at 50 rpms. You should have a document with your machine that instructs how to perform this simple test and it could be located in the top console.

Depending on which machine you have... If the motor control board has failed then you may have to replace the motor and motor control board since Maytag redesigned them because they were having reliability issues with them and they decided to change the motor technology they were using. See maytag maytag Neptune motor conversion kit for more info.

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WATER IS NOT COMING IN THE WASHER BIN. I HAVE NO PROBLEM WITH THE WATER SUPPLY IN MY HOME.


Might be a bad control board - particularly if neither hot nor cold works. This board actuates the relays that allow water into the machine.

Check inside the washer, there is probably a service instruction inside either the front or rear panel with a debug checklist that provides the specific things to check & measure (you'll need a digital multimeter).

No one that I've found provides information for component-level debug of the control board.

Don't be surprised if the control board is built by someone other than the company that "made" the washer.

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Hello,

Check out the motor control board near the floor on the right side. These have a high failure rate on the Neptunes. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new 12002039 motor conversion kit which includes the motor, motor control board and the wire harness.

See http://www.neptunehelp.com/index_files/Page667.htm.

This kit takes about an hour to install.

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when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.

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