Question about Sony Ericsson Z525a Cellular Phone

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White screen on sony ericsson z525a

My phone also just went white. I can still phone out and receive calls, but nothing on the screen. Is there some way I can reset it to get a sceen And, yes, my warranty just expired.

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  • hinckley May 22, 2008

    I had to get a new phone because mine was like a dead fish in polluted water--no reviving it. I really loved that little phone too. My husband has one just like it and we are just waiting for it to swim in the wrong pond with the other poor unfortunate phones.

  • dictionary19 Jun 07, 2008

    screen went white,not able to see who i am calling but i am still receiving calls

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  • 458 Answers

Try to flash your phone. take it to a service center and have it flashed. that would be the best solution for it.

Posted on May 20, 2008

  • Kenneth Obua
    Kenneth Obua May 23, 2008

    every phone with a software problem can be brought back to life, even the most complicated ones like sx1, i had S.E W800, i miss it, my siemens sx1, gives me alot of software problems but i always solve them, its like my big baby :)

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Hi there,

Have you charged the battery up for a long time ? sometimes if the battery is low on power it will power up the device and then close it off due to the low power.

If that is not the case then it seems that there could me a Software or hardware problem ! the only way of solving these problems would be to goto the sony ericsson Support website at www.sonyericsson.com and from there search for your phone, if that fails, try calling your Mobile Carrier or Sony ericsson Direct !

Hope this Helps !?

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Must be bad day for the Z525a. Mine just did the same thing. Apparently is is a bad cable. There is another post within fixya that provides the solution if you are no loner under warranty. Here is the link
http://www.fixya.com/support/t307527-sony_ericson_z525a_blank_screen

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White screen


Unfortunately this seems to be a problem that happens to all sony ericsson z525a phones before too long. (And it seems sometimes it happens on the anniversary of the expiration of any and all warranties)

I do have some codes for running service tests on the sony z525 but with a blank screen they wont do you much good. anyway..

I'll post them here and let you know that when I tried them on my phone (when the screen worked) they did exactly what they were supposed to. You can test the screen...but only if the screen is working.

Unfortunately none of these codes will work if you have a phone with a blank screen...

THANKS SONY

Nokia anyone?

To check the IMEI# = * # 06 #
Secret Service Menu= > * < < * < * (< is left, and > is right)
To reach last dialed numbers= 0 then #
Info about Simlock= < * * < (use with caution)

again...none of these seemed to fix the problem of the blank screen...but if you should get another z525a you can use these commands to do what they're listed to do....until the screen goes blank....
Now, to retrieve your numbers you would need to follow these key strokes...

center, toggle down (1 time), center, toggle up (2 times), center, toggle down (5 times), center, toggle down (5 times), center (3 times)

then wait for quite some time...it takes a while to copy all of the contacts...I would say anywhere from 5 to 10 mins...

this should work to save your contacts.

To save your pictures (and any other data you might want to retrieve) you could buy Sony's data cable2.gif for the z525a. I haven't tried this but it should work since that is what the cable is for.

Its called a DCU-60 USB data cable, and is listed as being compatible with the z525a.


You could also try getting a T6 Torx bit screwdriver and taking it appart to replace the flex cable that runs to the screen...but I would suggest getting all the data off the phone first.

Jan 03, 2008 | Sony Ericsson Z525a Cellular Phone

1 Answer

Sony Ericsson Z525A-COPY PHONE NUMBERS TO SIM CARD -BLANK SCREEN


to retrieve your numbers you would need to follow these key strokes...

center, toggle down (1 time), center, toggle up (2 times), center, toggle down (5 times), center, toggle down (5 times), center (3 times)

then wait for quite some time...it takes a while to copy all of the contacts...I would say anywhere from 5 to 10 mins...

this should work to save your contacts.

To save your pictures (and any other data you might want to retrieve) you could buy Sony's data cable2.gif for the z525a. I haven't tried this but it should work since that is what the cable is for.

Its called a DCU-60 USB data cable, and is listed as being compatible with the z525a.

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the instructions for bluetooth were incorrect. Someone please list the actual steps to turn on bluetooth if you can't see screen.


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The fix for the Ericsson z520/z525 White Screen of Death (WSOD) is to buy a new flex cable and replace it. You can get one off eBay for like $10 after shipping.

Taking apart your phone can be a little tricky. You'll need a T6 Torx bit and a little courage. You can use this site as a start. After that, a pair of tweezers and a few photographs to get you back where you started is all you need. I can post a couple pics I took, if there's interest.

Note this only fixes the WSOD case where the phone still can make and receive calls, you just can't see anything on either screen.

Nov 12, 2007 | Sony Ericsson Z525a Cellular Phone

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