Question about Motorola Mobility TracFone C139-4 Cellular Phone

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American Tracfone Motorola C139 in Europe

I have a Motorola C139 (tracfone) purchased in the States and was told I could use it in Europe if I replaced the phone card. I have unlocked the phone and placed a new card in from the european country in which I am now. Still can not get it to accept the SIM. What to do?

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  • ciliegia May 20, 2008

    it just states that SIM is not valid. As to unlock...it was unlocked from the start, but I checked it within the parameters of the unit.

  • ciliegia May 20, 2008

    btw..the unlock feature is within the SIM APP.

  • ciliegia May 20, 2008

    I am in Italy. The big question...can this phone be used in Italy? It was purchased in the US.

  • Mike C
    Mike C May 11, 2010

    How did you 'unlock' your phone?  If it is properly unlocked, it should work fine.  What error message - if any - is showing?

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I have a Motorola C139 phone that I purchased in Italy. The display and text is in Italian but I would like to change it to English. How would I do this.

Posted on Sep 08, 2008

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I suspect that we are talking at cross purposes. Each SIm has the facility to lock/unlock; that is a security feature. Airtime providers also lock their phones, though, and that - I fear - is what you have here.

Which country are you in and which Airtime provider's SIM have you purchased? Has the SIM been activated?

I have dealt with most UK Airtime providers, Vodafone in Italy, Greece and Cyprus, plus Movistar in Spain.

Posted on May 20, 2008

  • Mike C
    Mike C May 21, 2008

    Most certainly. You can but one here:http://www.euroelettrica.it/cgi-bin/publ... and Motorola has an Italian site at www.motorola.it

    What do you mean by you unlocked the phone in SIM APP? To unlock a Motorola phone, you need an eight digit 'Subsidy Password' which can only be gleaned from Motorola: they keep a database of all subsidy passwords, as there is no algorithm to calculate the code as with some other manufacturers. From where/whom did you get your code?


  • Mike C
    Mike C May 21, 2008

    Oops. Ignore last sentence: just noticed that you said it was unlocked from the start. Are you SURE about that, though? When I bought mine, it was locked to Cingular (and still is, because AT&T won't give me the subsidy password as I am no longer 'live' and never had a contract with them for the minimum period of six months).

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Along with signing up for minutes, TracFone's service requires that you re-establish a service contract as well.

TracFone dones this for several reasons:
1. It keeps the company's database clean (old accounts expire and they don't have to maintain the records in their active database).
2. It gives people incentive to sign up for packages with higher minutes (e.g. the more minutes, the longer the duration that your service contract lasts).
3. They want to flash advertising at you (the more times that they can get you to their site to view their sponsor's ads...the better). Expiring short-term service contracts ensure that you'll have to make repeat visits to their website.

You'll need to go to the TracFone website and use their online form to renew your service contract.
http://www.tracfone.com/ - Click on "Already Have a TracFone" on the right.

When you visit their site, make sure you have your Serial number (IMEI or ESN number found under the battery on the phone), as well as the SIM Chip number (number on the little grey card that you can slide out of the interface - also under the battery).

I believe that you can also renew your service contract by calling their toll free number: 1-800-867-7183

Hope this helps!

Apr 13, 2008 | Motorola Mobility TracFone C139-4 Cellular...

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