Question about Xerox WorkCentre M15i Laser Printer

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Thank you sir/ma'am. i'm sure had this been the correct model number your advice would have greatly helped me, however, i supplied you with incorrect information and for this i apologize. the model looked the same, but apparently is very different. turns out there is a field tech close by who will help me with this, or rather do it for me. i appreciate your time

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Thats fine. Glad you found some local help.

Posted on May 21, 2008

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Invalid black cartridge

Well this is a long answer.

First of all, you need to understand that most companies use "counting flags", "serial numbers" and "ID product types" to correctly identify the supply you plug in your printer. This is necessary to fulfill the companies business plan (i.e. you sell the equipment for less and compensate during the life cycle - selling supplies), so this answers part of the question.

But for many legitimate reasons (i.e. supply deficit, EOL support, etc) you might need to buy refurbished or "similar" supplies to serve your needs, but these suppliers are not usually trusted companies or authorized suppliers from the printer manufacturer. So, in this case you will need to change the cartridge chip firmware that do not usually is incorrectly supplied with Samsungs similar model CLP-300.
The chips are usually the 24c0x/34c0x eeproms but any version that has at least 512 bytes are fine.

The firmware to be written is only about 408 bytes long.

These eeproms are permanent and reversible software write protection for the first-half of the array. Please note that if the cartridge is used until empty status from the printer, you will not be able to rewrite it, this is because the printer sets the write disable bit to kill the chip from reuse. This also is the case for original chips from the manufacturer. Also note that the first cartridge kit that came with the printer do not have the chips! The printer is internally programmed to count the number of pages printed with the supplied toners (and predict the empty status).

Note that you will need to update a few serial numbers to make the refurbished toner cartridge work (and be identified correctly by the printer). In my case I searched for "CRUM-xxxxxxxxnnn" where x and n are numbers, change the three last numbers (increment for each time you reset/recharge the cartridge).

Example of CRUM number identification.

Also the firmware indicates the "world region" where your printer is sold, so you need the correct region firmware model.

I got the software from here to be able to read and write to the chips eeprom.

You should also buy or make the serial interface from this page
to be able to program the toner eeproms.

If you look at the end of one of the cartridges and hold it so that the gear is facing you and the toner dispense tube is at the 12:00 position the contacts will be towards the 3:00 position. The contacts are as follows,

Top Left = Data
Bottom Left = Clock
Top Right = +5 VDC
Bottom Right = Gnd

invalid-black-cartridge-1we1ccnhlm0e2owxeaen2ry5-2-1.jpg Check ebay or other e-commerce sites for the parts, and search engines to find the correct firmware.

Oct 22, 2015 | Xerox Phaser 6110 Laser Printer

1 Answer

Hi I have just put in ink cartridges and the reg light check print cartridges keeps flashing is there anyone there to help me

Hello and Welcome to FixYa!
Sir/Ma'am If the Check Print Cartridge message is shown and Red Light Flashing then it means that Either ink Cartridge is not installed properly or the function for detecting the ink level is disabled. For it Make sure that you install ink cartridges at correct position as indicated by the label on the print head holder. Press push mark until ink cartridge click into the place.
If you are sure then you have installed ink cartridge properly then try following to stop the flashing of red Light.
  1. Lift the lid to the printer (cartridges are on the right side.)
  2. Turn the printer off, then power it on again.
  3. Unplug the power cable from the back of the printer when the grinding noise starts.
  4. Move the carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct.)
  5. Take out the cartridges and close the top cover.
  6. Reconnect the power cord. The power and the resume lights (green and red) should be on.
  7. Open the top cover, reinstall the cartridges, and close the top cover.
Now Turn On the printer, Mostly this issue is resolved by this,
But if still you get the message and red light still flash then surely its an issue of Ink Cartridge, your ink Cartridge is defective, You need to change the ink cartridge, Your problem will be solved.
I hope this solution helps you.Don't hesitate to let me know if you still have some confusion in your mind.
Please Rate my solution as "Maximum Stars" and then give your Words of Appreciation as a Feedback.
Thank you Sir/Ma'am for taking my service and fir using FixYa
Concerned: Muhammad Uzair Team : FixYa

Nov 05, 2011 | HP DeskJet 920c InkJet Printer

1 Answer

I have got my samsung 4300 toner refilled,and the display shows toner exhausted .the person who got my toner recharged told me that samsung 4300 printer has some inbuilt chip,which needs to be changed...

The person refilling your toner needs to install the correct chip onto the toner cartridge. The chip stores the number of pages printer by that cartridge and is unique to each model printer, therefore an incorrect chip will not work. Good luck with that

Oct 06, 2010 | Samsung SCX-4300 Monochrome Laser...

1 Answer

Lexmark 6675. Power won't come on. Power cord

your power supply (black box) is working fine if it has green indicator light on. Make sure you're plugging the power supply all the way in the slot. The power supply can be plugged in an incorrect position so try to double-check that you are plugging it in correctly. Hope this helps.

Mar 09, 2010 | Lexmark X6675 Pro Colour Wireless...

1 Answer

Incorrect printhead

It just means that the printhead is defective, All of the Canon machines say that when the printhead goes out.

Jul 27, 2009 | Canon PIXMA MP830 All-In-One InkJet...

4 Answers

SHARP AR 5020 error F5-02

you reset your eror code program c#0#

May 30, 2009 | Sharp AR-5320 Black and White Copier

1 Answer

The type of print head is incorrect, please install the correct print head


make sure everything clicks. canon is known for their ''slide and click fittings''

don von gideonberg

May 28, 2009 | Canon PIXMA MP600 all-In-One InkJet...

4 Answers

Hp 4350 error code 50.3

I have just changed the fuser unit and the printer is still giving the
same error [fuser error and low heating] Kindly help.


Apr 21, 2008 | HP LaserJet 4350 Printer

2 Answers

I9900 will not power up at all

Make sure the power cord is plugged into a live outlet. If it still will not power up check the power supply. I have heard those power supplies go bad and they can be replaced.

Jan 21, 2008 | Canon i9900 InkJet Photo Printer

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