3 black printer cartridges have leaked inside the printer. We can see the ink. How can we fix this problem? We thought at first the problem was with the cartridge, but after seeing 3 leak, it's not the cartridges.
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Re: Ink leaking inside printer
As discribed by you , the issue is certainly with the printer , in case unit is under warranty u call hp technical support for assisstance ( as printer needs to be replaced) . In case its out of warranty u can try to get in touch with a local reseller . or repair center.
HP On-Site Service Dispatch Center at 800-633-3600.
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take a lint free cloth and then clean the copper contacts of the ink cartridge.. if it does not work then try with a different black ink and then contact HP for replacement of the black ink if the ink cartridge is in warranty
While printing,air pump pushing pressured air in to the cartridge bank to force ink out through ink tubes tubes..During this process any leak at the cartridge neck or blockage in cartridge needle causes leak. Remove all cartridges check two needles inside the ISS unit for each.. upper needle allows the ink flow in to the pipes and below needle pumping the air inside the cartridge bank..If any blockage in upper needle causes ink leak. My sincere advise to the users better replace ISS unit & stop printing for further damages..For Tech guys only: Remove ink supply station along with ink tubes out,gently detach both tubes(magenta), you can see the needle other end pump syringe alcohol with the help of syringe, do this process up to free flow.. once confirmed refix tubes back, ensure that no leak should not happen.. fix all back.. try...This advise purely professionals can perform.. others strongly cautioned.
I would first off replace the black ink cartridge, but I also think that your printhead might be going bad inside the printer and is leaking the black out. The printheads cost around $70.00. So I would try replacing the black ink first and then if that doesnt fix it I would replace the printhead.
The printer primes and cleans the cartridges when the cartridges go to the right side of carriage. Sounds like a cartridge has either leaked or you have used it enough the the ink pool is full, or you have layed the printer on its side or back. From experence, if ink is leaking out of the printer, your probley better off getting anithe printer. I have tried to take the covers off and clean inside print, and it is a messy job.
If the cartridges are leaking, put the print head on some tissue, so it can extract the excess ink. With a dry cloth, clean your scanner. Look inside the printer. If there is ink in there too, clean it. Use a lot of tissue or toilet paper. Might put some gloves on too.
When you make sure that the cartridges are not leaking anymore, gently wipe the electric contacts on them, and clean the ones on the cartridge carrier.
Turn the printer on.
If the cartridge light keeps flashing:
If a computer message indicates a specific cartridge, that is the problem cartridge.
If there is no computer message, look at the Start Copy
lights - if the Black Start Copy
light is blinking, the cartridge on the right is the problem cartridge.
If the Color Start Copy
light is blinking, the cartridge on the left is the problem cartridge.
If you find out which cartridge is the problem, you will need to replace it. Unfortunately, the ink that has leaked inside, might have damaged your printer.
Understand when I suggest replacing the printer, it isn't that you
can't fix it or that I'm not answering your question. But to do so will
require cleaning every inch of the internal components. The ink will
stain everything it touches and you'll need a smock, a work area, and
See what happens is that where the print head parks there is an ink absorber and below it is an ink well. The ink absorber is a sponge like arm that cleans off the cartridge and the well catches the loose ink. Inkjet printers are for the most part not designed to last past a few years, so few printers have a method for emptying these. When they become full the printer will start leaking ink in torrents but will continue to function normally for quite a while until it fills every nook and cranny of the printer. While all you notice is a sightly higher consumption of ink.
By the time you start visibly seeing the ink come out of the printer, the inside is a huge mess, and when I say huge I mean without cursing, words just can't express how nasty and ink smeared it is.
There is a small hopper inside of the printer, called the cartridge holder, this is where the excess ink is wiped off of the cartridges, and is just left there. it is usually on the side where the cartridges stay when they are idle. The easiest thing to do, is take the cover of the printer off, and blot the ink out of the hopper, do not use any detergents, or liquid cleaners, as this will ruin the cleaner head for the cartridges.