Question about GE JASHO97985 Mouse

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Mouse not connecting.

I have plugged in the USB port and the computer has recognized the new hardware, but mouse is still not operating.

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  • Bilal Anwar Nov 27, 2008

    Windows is detecting the mouse but it is still not working.Neither a PS/2 nor a USB mouse is working.

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Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Posted on Jan 20, 2009

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I have a new Dell computer, which has no PS2 port.


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nikcorra2488,

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I had a similar problem. I corrected by performing a manual connect as listed in the manual that came with the mouse.
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This worked for me, and the mouse has worked fine since.

If this doesn't work. The manual suggested taking the batteries out of the mouse for 20 seconds and unplugging the receiver, then repeat the steps above.
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Most wireless mouse are not plug and play.
Try this:
Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

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