Question about GE JASHO97985 Mouse

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Mouse not connecting.

I have plugged in the USB port and the computer has recognized the new hardware, but mouse is still not operating.

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  • Bilal Anwar Nov 27, 2008

    Windows is detecting the mouse but it is still not working.Neither a PS/2 nor a USB mouse is working.

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Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

Posted on Jan 20, 2009

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I plug it into usb port, i downloaded driver from manufactors website, yet nothing happens. The mouse will not work.


No need for a mouse to have a driver, friend. Try to insert into other usb port...wait till the computer initialize and configure your mini mouse...
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MOUSE IS NOT RECOGNIZED NEW BATTERIES CHECKED ,


you might have to uninstall the mouse then restart your computer then reinstall the mouse and its drivers
make sure the battery is good (has full charge)also you might test the usb device for the mouse is inserted correctly into the usb port (if applicable)
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I have a new Dell computer, which has no PS2 port.


No, unfortunatly there is none unless you specificaly ask Dell for a usb driver.

It's a common myth that users think USB has built in drivers in it's hardware. The only resolution to this issue is to ask the manufacturer for a new driver for this specific item to run under usb.

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Microsoft wireless mouse 3000; put in new battery, still nothing


nikcorra2488,

try this: plug in the USB key & check for the green light. Then go to start, control panel, & double click mouse (with whatever mouse works). Check the hardware tab and see it the computer is recognizing that the mouse is there. If it is there, it should be working fine. If not, then perhaps you need to reinstall the USB port drivers. Sometimes this will happen when you've upgraded from 1.0 to 2.0 USB ports.

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Spyder mouse won't work


I had a similar problem. I corrected by performing a manual connect as listed in the manual that came with the mouse.
Manual reconnect:
1. Plug in the receiver.
2. Turn on the mouse.
3. Press the button on the receiver.
4. Press the connect button on the mouse once within five seconds of pressing the button on the receiver.

This worked for me, and the mouse has worked fine since.

If this doesn't work. The manual suggested taking the batteries out of the mouse for 20 seconds and unplugging the receiver, then repeat the steps above.
If that doesn't work. reboot the computer and repeat the steps above.

Hope this helps.

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MS optical desktop 700


try one of the method below:
Method 1: Try different ports loadTOCNode(2, 'moreinformation'); Warning If you have to change a PS/2 connection, shut off the computer, make the changes, and then restart the computer. Do not plug a PS/2 device in the PS/2 port while the computer is running.

To determine whether the problem is related to the ports on the computer, use only the two cables that are included with the wireless desktop receiver, or the single cable that is included with a mouse.
USB keyboard and USB mouse loadTOCNode(3, 'moreinformation'); If the USB cable is currently connected to a USB hub, disconnect the device from the hub, and then connect it to a USB port on the computer. If your device is already connected to a USB port on the computer, try to connect the device to a different USB port if one is available.

Note Only one USB connection to the computer is required, even if your device has two USB plugs. If the problem persists, disconnect other USB devices and connect only the USB plug from the receiver to a USB port on the computer.
PS/2 devices loadTOCNode(3, 'moreinformation'); If your devices are connected to PS/2 ports on the computer, verify that you have the following configurations: • Verify that the USB plug for your mouse is connected to the green USB-to-PS/2 adapter and that this adapter is plugged in the mouse PS/2 port on the computer. The mouse PS/2 port on the computer may also be green. If you are not sure which PS/2 port is the mouse PS/2 port, see the documentation that came with the computer. • Verify that the USB plug for the keyboard is connected to the purple USB-to-PS/2 adapter and that this adapter is plugged in the keyboard PS/2 port on the computer. The keyboard PS/2 port on the computer may also be purple. If you are not sure which PS/2 port is the keyboard PS/2 port, see the documentation that came with the computer.If you have to change your configuration, shut off the computer, make the changes, and then restart the computer. If your mouse or keyboard has both USB and PS/2 connections, try using the other connection.
PS/2 keyboard and USB mouse loadTOCNode(3, 'moreinformation'); Verify that the USB mouse is plugged in a USB port on the computer and that the purple keyboard PS/2 plug is connected to the purple PS/2 port on the computer. If you have to change the PS/2 connection, shut off the computer, make the changes, and then restart the computer.
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Method 2: Install fresh batteries loadTOCNode(2, 'moreinformation'); Both the wireless keyboard and the wireless mouse rely on AA alkaline batteries for power. If the problem persists, install a fresh set of batteries in the device that you are experiencing problems with.
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Method 3: Resynchronize your device to the receiver loadTOCNode(2, 'moreinformation'); To resynchronize the mouse or keyboard to the receiver, follow these steps.

Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse more than six feet away. 1. Press the button on the receiver, and then verify that the light on the receiver starts to blink. 2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen.

Otherwise, go to the next step. 3. Press and release the Connect Channel button on the bottom of your mouse or keyboard. 4. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 4 again.
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Method 4: Install the latest software loadTOCNode(2, 'moreinformation'); If you are troubleshooting a wireless mouse, download and install the latest Microsoft IntelliPoint software. For more information about IntelliPoint software, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) If you are troubleshooting a wireless keyboard, download and install the latest Microsoft IntelliType software. For more information about IntelliType software, visit the following Microsoft Web site:
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx (http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx) uparrow.gifBack to the top
Method 5: Clean the mouse lens loadTOCNode(2, 'moreinformation'); This problem may occur if you are using an optical or laser mouse and the lens on the mouse is dirty. To clean the lens of an optical or laser mouse, follow these steps: 1. Use a dry cloth to clean the bottom surface of the mouse. 2. Check to see whether the mouse functions correctly. 3. If you see dust on the bottom of the mouse, use a can of pressurized de-ionized air to blow away the dust on the lens. 4. Check to see whether the mouse functions correctly. 5. If the pressurized air canister is not available, blow dry air on the lenses by using your mouth one or two times. 6. Check to see whether the mouse functions correctly. 7. If these steps do not resolve the problem, use a cotton bud to clean the lens without scratching it.

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try another usb port also try booting without it plugged in when booted plug in it may recognize it as new hardware

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Mice and keyboard are the two most basic input devices for the modern computer. Not much is needed to change them out.

Turn your computer off. Remove the old keyboard and mouse. Connect the new keyboard and mouse into an available usb port. Restart your computer.

You may have to wait anywhere from 30 seconds to a few minutes, depending on your computer, before the operating system recognizes the new hardware, but once it does, it will start responding.

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Laptop does not recognize wireless mouse


Most wireless mouse are not plug and play.
Try this:
Normal 0 Try disconnecting the Mouse Receiver from the USB port and reinstall the CD software program. When the program asks you to connect the Mouse Receiver to the USB port, do so and it should work.
Hope this helps. Bud

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