Question about GE GSH22JSRSS Stainless Steel Side by Side Refrigerator

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GSH22JSRSS not cooling off

The fridge sounds like is on it makes a clicking sound ( as if trying to start off compressor but it does not turn) bottom line is not cooling off
the fridge is about 2 years old

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  • LosingMyCool May 30, 2008



    GE GSH22JSRSS Stainless Steel Side by Side Refrigerator issue. Unit is approx. 1 year in service.



    1. Unit stopped dispensing ice, yet continued to make new ice. That is, for at least for 4 hours.



    2. Unit began making an audible "ticking noise", every second or so, as if the unit was attempting to initiate a process such as start the compressor; (better described a whirr-click) appears to be emanating from behind the "silver/aluminum inspection plate (lower right if facing the rear of the appliance). Notable also is the lights on the console, interior, and entire circuit dim momentarily each cycle.



    3. Switching on the dispenser light (front console) causes the ticking noise to become quieter (returns to louder state if bulb is removed.



    3. If the dispenser arm (as if to trigger the unit to dispense ice) is depressed, in either ice position, all "noises" cease, only to resume once the switch is released. However the unit still will dispense water, but in "spurts" as it appears to be interrupted by the "tick".



    4.Unit after several hours seems to have ceased cooling, most notably the freezer as the ice in the dispenser has begun to melt.



    Any assistance would be much appreciated!


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I had EXACTLY the same problem. GE came out today and fixed it. My unit is 2years old. The control board in the rear of your fridge is faulty (mine had 2 blown capacitors) and needs to be replaced. They told me I'd have to pay a $69 service charge to have the tech take a look. He came in with the control board in hand, replaced it in about 10mins and it's cooling fine now. Best of all, he only charged me $2 for the parking meter! Hope this helps. BTW, the tech told me it would've cost me $350 if I'd called another service company, so give GE a call... Best of luck, God Bless.

Posted on Jun 30, 2008

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