I recently tried to playback a recording on my Canon DC10 camcorder and discovered there was no sound, after making all the troubleshooting checks as advise the problem was still unresolved. I then finalized my disc and played it on 3 different computers and although there was a picture it apppears that no sound was recorded. The disc used was new(Sony), I also tried a new dvd and one that had been finalized on one side (a recording made a few weeks ago), this although worked perfectly on my computer it did not record recently on the other side. I am at a total lost. Please can you help?
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Finalizing - try keeping it plugged and finalizing
you can pnly use the roxi program to upload files
It came with that CD
so install the program
and if you want to use Windows Movie Maker
or something else like that
export the file form roxio program
What's happening is that the tape in the cassette is being chewed on one side by the camera's tape transporting mechanism during playback, hence the distorted image and sound. The mechanism might be damaged (misalignment) or just dirty. Try not to play other tapes on this unit because they will become permanently damaged. The best way is to find another camcorder (if cleaning does not help). Note that some old cassettes of long recording time will exhibit this behavior more often because of thinner tape used.