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I installed norton 360 and it keeps sending me a message about not being compatible to my computer windows 2000xp. can you please help me? veott200@yahoo.com

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Needs to install the patch pls call norton they will configure it acc to ur computer requirement

Posted on May 19, 2008

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I bought & installed Norton 360 in August. My computer crashed. My new computer had Norton Internet Security installed which expired yesterday. I now want to install Norton 360 with the disc and...


go to control panel , select add remove program option , uninstall the norton internet security, reboot your pc, then install the norton 360, and register the product

Nov 23, 2008 | PC Desktops

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HI, I am installing Norton 360 on Windows Vista. It has got to installation Symantec application core and will not proceed any farther, nor can I shut it down. Help Please ! Thank you


Use the norton uninstaller utility to remove the current Norton 360 install.The uninstall removes every trace of norton and you will be able to reinstall the norton product aferwards. Download the utility from this link.

Nov 05, 2008 | PC Desktops

1 Answer

I purose Norton 360 02 and I am having trouble installing it on my computer. When I use teh CD it begins to install the program and the stops saying it can't a file, something like msi. I don't know...


Hello,

I would suggest removing ALL detected Norton and Symantec products with the Norton Removal Tool for Norton 360 found here.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

After the uninstall of all Norton and Symantec programs you will also want to download the Windows Installer Cleanup Utility found here. The download link is at the bottom of the More Information section,

http://support.microsoft.com/kb/290301

After the utility is installed and ran you will want to remove all Norton and Symantec programs listed in the removal list.

After you remove the programs and restart you should be able to reinstall the Norton 360 program.

I hope this helps. Please remember to rate this information.

Thanks

Aug 29, 2008 | PC Desktops

1 Answer

My computer has run slow and I cannot download programs or updates from the internet since I removed my Norton's System Works several weeks ago. I installed the 2008 Norton's 360 and it does not help. I...


Might seem silly but easiest way out is to reinstall windows and do not use Norton find another anti virus etc.as you can spend hours trying to find a solution

Jul 13, 2008 | PC Desktops

2 Answers

I had purchased Norton 360 online for my lapstop late December 2007 after I did a restore on my system. For the last few months my computer has been running real slow and freezing and locking on me. Today...


firstly, edit your question above and remove your product key, as this could cause you trouble down the road more and people see it, copy it down and then stasrt using copies of this program for free using your product key. Secondly, Norton support will be able send you the file again so that you can complete the process.

Jul 11, 2008 | PC Desktops

1 Answer

I have renewed Norton 360 for my three computers but only one of them(the one I used to renew) quit sending the expiration notice. Now I have lost Norton n one or maybe both of my other computers. What...


You need to Download Norton Removal Tool from the Following Link.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Once you have Downloadand saved it on Desktop then Doubleclick on the Norton removal tool Icon and run the Norton Removal Tool.
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003 products and Norton 360 from your computer. If you use ACT! or WinFAX, back up those databases before you proceed.Follow the on-screen instructions. Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
once the uninstallation compleates the You need to restart the computer and reinstall the Norton 360 on the computer.
Follow the Instructiions to Reinstall Norton 360 2.0
1.Do one of the following:
If you have the installation CD, insert the CD into the CD-ROM drive, and then click Install Norton 360.
Note:-If you have downloaded the product, double-click the installation file. Unless you saved it elsewhere, the installation file is on the Windows desktop.

2.Read the License Agreement, and then click I Agree.
If you do not click I Agree, you cannot continue the installation.
3.Follow the on-screen instructions.

Once the Installation is compleate you need to Enter you Activation key and it will automatic Activate it, after the Activation you need to run Live updates to Update Norton 360.

You can do the same on Both PCs.This will resolve your Issue.

Jul 04, 2008 | PC Desktops

1 Answer

I have upgraded from Norton internet security suite 2005 to the 2008 edition. My computer keeps freezing up and crashing. I have uninstalled and re-installed the program to no avail. Norton also keeps...


Trojans can be tough to get rid of, the best solution is to reinstall Windows xp, then try installing norton again. Reinstalling windows will rid your computer of whatever program or cookie that contains the trojan. Then norton should take over and keep these forms of malware at bay.

May 31, 2008 | PC Desktops

1 Answer

Hi there, we have downloaded Norton 360 2.0 Upgrade. after the download when the window "extracting files" appeared, we received the error message "the setup file is corrupt, please...


you restart your download, better you download some download manager and download the norton through it,you can download download manger from www.majorgeeks.com, its free

May 02, 2008 | PC Desktops

2 Answers

This is my 1st computer so haven't got a clue! I had norton 360 installed on my computer and backed up all files to online, my computer broke so have a new one. i installed my existing norton onto new...


Hello kellywhalin

First, welcome to the great big world of computing. It's really amazing out here. There's lots to learn so be patient w/ yourself and enjoy the ride.

---

You can find Symantec's (they're the manufacturer of Norton 360) article on this issue HERE.

I'm not sure, however, if this addresses a restore of data, etc. that was backed up to an online service.

I think it would be much safer for you to speak w/ a Symantec representative regarding restoring your data that was backed up to their online data storage.

We want to make sure that you don't accidentally restore files to locations on your hard disk that will usurp current system files, etc. and cause your system to crash ("wig out").

Please, go HERE for Symantec's free online chat service and speak w/ a support representative there.

Be sure to post back here to follow up w/ us and let us know what happened and if your problem was resolved, etc.

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Thank you,
BJ @:)

Apr 11, 2008 | PC Desktops

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