Question about LG WM2688HWM TROMM SteamWasher

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Black marks on clothes

For the last few washes I have been getting black stains on my clothes. I found some greasy black lumps in the wash which I can only liken to black shoe polish. The marks need to be scrubbed out with a stain remover as re-washing makes no difference. Please help. We have the same problem with our LG WM2688HWM washer. I don't believe we have a pen that has gotten into the washer. It has consistently gotten worse over a short time. I have noticed that one of the black roller balls seems to be harder to spin than the others, and I wonder if that has anything to do with it.

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Use your tub clean feature and throw in some affresh www.affresh.com to see it that will clean out your unit. Check your button trap to see if anything is there. Insure you use HE branded detergent and cut back detergent and on your fabric softener, only tablespoon or 2 will do. Only use enough to satisfy your requirements and you will save money in the process.
With your roller balls, you can check it out, use a phillips screwdriver. On the baffle itself there is one screw and then it slide out. Maybe something is caught there.
I can't think of anything else that might be causing it. One thing, do you notice it on the clothes when you take them from the washer, or from the dryer. If it is when they are dry, check the felt inside your dryer, they have been known to get black and transfer onto the clothes. Sometimes they put too much grease in there or it could be from the rollers in the dryer as well.

Sgt 48

Posted on May 31, 2008

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