Question about HP OfficeJet 7310 All-In-One InkJet Printer

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HP printer all in one

My printer will not print from excel or microsoft it was working fine last week but today its not letting me print. It sends through a balnk piece of paper and then sounds like its going to print and then stops

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  • 79 Answers

Dear P Porter ,

I would like to know that are you able to make a copy from the printer ?

How the printer is connected to the wall jack ?
Which operating system are you using ?
What kind of connection do u have , usb or wireless connection ?

kindly naswer these questions , it would be helpfull to resolve your issue quickly.

thanks.
MAC

Posted on May 27, 2008

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Posted on Jan 02, 2017

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Hello guys, i´ll be very


Issue Print jobs are stuck in the print queue (spooler) on a computer running Microsoft Windows connected to the print server. Nothing prints, and the print job in the printer's queue shows a status of Printing . These print jobs cannot be deleted even on the server, and it will not disappear or print until the Print Spooler service is restarted. Solution For Microsoft Windows Server 2003 and Microsoft Windows XP Professional x64 Edition, a fix is available in Microsoft Knowledge Base Article, The Print Spooler service may stop sending print jobs to a printer that uses the standard port monitor on a Windows Server 2003-based computer . Click here to view Microsoft Knowledge Base Article 934885 (http://support.microsoft.com/kb/934885) . To prevent this issue from occurring, disable the bidirectional printing support for each HP printer driver installed. To do this, perform the following steps:
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Hi Rbluhm,

I need somre more information regarding this issue. Like are you able to print fine from other applications without any issue, connectivity and foremost thing operating system you are using...

However, as a work around, I would suggest to select the "Print directly to the printer" option in the properties of Hp Photosmart C6100 series icon.

That is:
1. Go to printer folder.
2. Right click on the printer icon.
3. Click on the Advance tab
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Then just close all the windows opened on your computer and then re-open the Microsoft Word document and try printing....


I am sure this will resolve the issue. However, if the issue persist, do reply me soonnnnnnnnnnn.......

With Regards.
Mike.....

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