Question about Polaroid Televison & Video

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I am on my second Polaroid portable dvd player and am so frustrated. I got this one at Christmas (it is a dual screen player with games) so it has been used maybe 10 times. It was working a couple weeks ago and then when we came out of the store we were in, we turned it on again and I keep getting a "bad disc" message. I have tried at least 10 discs with the same message. Any suggestions. The first player we had just wouldn't load the discs and now this one gives me the error message. It will still play CD's just not DVDs.

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  • krispycritte May 20, 2008

    I tried the laser cleaning disc and it no longer says bad disc, now it says no disc. Any other suggestions

  • krispycritte May 22, 2008

    I've never had a problem playing these same discs before. I think it's time to get a new player, unfortunately. I hate to do that since I just got this one a few months ago.



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Try using a laser cleaning disc in the unit, to help the laser read from DVD discs once again.

Posted on May 19, 2008

  • 2 more comments 
  • Matt Jurach
    Matt Jurach May 19, 2008

    Something like this, from Any office supply store near you will have similar products.

  • Matt Jurach
    Matt Jurach May 19, 2008

    Follow this link to the list of previous solutions given for this product.

  • Matt Jurach
    Matt Jurach May 20, 2008

    Here is your User Manual from Polaroid. There are more troubleshooting steps on Page 40.

    You can try resetting the unit by leaving it unplugged. If the problem persists, it may need professional service.

    Note that this could be a region encoding problem. This player is encoded to play only Region One DVD discs. Check to make sure that the discs you are trying are encoded for Region One.

  • Matt Jurach
    Matt Jurach May 20, 2008

    Oops, forgot the link to the manual!



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