Question about Brother IntelliFAX 4100 Laser Fax

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Fuser & Scanner are not the problem

I have replaced the scanner and the fuser in a IntelliFax 4100 but it still has an issue where it print nothing in the middle of the page.. Its about 2-3 inches wide.. ANy suggestions what to try replacing next??

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  • schon731 May 20, 2008

    What is the laser unit?? I have replaced the drum so that is not it either.. THanks..

  • Admin Lady Jun 09, 2008

    We've searched under the drum and can't seem to locate any 'window' that needs cleaning as suggested by Guru. We've replaced both drum and toner and are still experiencing the same problem. We've removed the toner saver option as well but nothing has changed.

  • bill1956 Jun 26, 2008

    we receive a fax with two blank area down the center.

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  • Master
  • 2,072 Answers

Either the laser unit is dirty or blocked. Or the drum cartridge.

Posted on May 19, 2008

  • Rick Kasper May 20, 2008

    The laser is the unit that scans the drum to put the proper image on the drum.

    You should be able to remove the drum and look around for a small door that covers the last opening.

    There will be an opening probably about 4 inches wide and less than 1/2 inch high. There will be a glass "window" which may just need cleaning.

    That sounds like your most likely cause, either dirty or needs replaced.

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