Question about Vantec NexStar-3 External 3.5inch SATA&USB2.0 Hard Drive Enclosure (Black) (NEWITEM58149860) Drive Case

1 Answer

Nexstar.3 Sata external drive woun't start

I have a external nexstar 3 sata enclosure with a 350gig HDD. When I switch it on one can hear the drive working, but no light comes on and the drive is not picked up by windows XP.

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  • dynamikal Aug 12, 2008

    I have the same issue, the light comes on but windows XP does not respond or recognize

  • Anonymous Nov 15, 2008

    Yeah same thing..and I have files on it I need..going to go look for a solution..



  • Anonymous Dec 28, 2008

    all my lights are and I can hear is spool up but my pc is not opening it. What can I do?

  • Anonymous Mar 15, 2009

    i have the same freakin problem...getting sick and tired of this piece of metal ****

  • Anonymous Mar 19, 2014

    is there an adapter to make my hard drive compatable wirh my nexstar 4?

  • Anonymous Mar 25, 2014

    I simply want to unpartition my NexStar 3 external HD

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1 Answer

I also have the same problem. I bought a 500gb WD HDD and it worked great via USB for about 4 days, not the computer does not have it. i am running windows xp home. i can also hear the drive working and the blue light comes on, but it is delayed. When it was working correctly it came on instantly and the computer found it instantly.

Posted on Sep 11, 2008

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I have a NexStar 3 external hard drive that is not being recognized by my computer. It used to work now it gives an unknown device message


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Ok, here's some step by step instructions.

First is the light on the nexstar coming on when you plug it in, if so what colour? If not try using both USB connectors on the PC end to plug in, it's possible you're not getting enough power if the light is not on as many 2.5" hdd enclosures require 2 USB connections one for power and data and the other for additional power.

Next, if the light is on but no drive in my computer, right-click on my computer, then left-click manage, select disk management from the MCC window that pops up. If your Nexstar HDD shows up here, identify it on the bottom part of the window and report back what is said there.

If it is not there and the light is on, try a different USB port. If the light is not on or you tried the other ports and still no luck the enclosure itself may have failed.

Try moving the HDD into a new enclosure and try again. If this works, Great, if not then the HDD may be damaged and may need a pro to get your files back. If that is the case report back here with your progress and region and I will recommend an appropriate pro.


Hope this helps FixYa,

Chris

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If neither computers detect it, which is a good form of process of elimination, I would test the cable with a known working. I would then extract the drive from the enclosure. And try mounting into a desktop machine as a slave, or find another enclosure.

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if you can get another hard drive and place it in the enclosure plug usb cable in then turn on the enclosure and see if this works if doesnt place it on another unit or pc and see if it accepts if it does then the usb drivers need to be re-installed goto my computer device manager and find usb it looks like a trident hilight this and click uninstall from menu list in properties then on the top of manager there will be a computer with a spyglass click on this and windows will find new devices let it continue then reboot then re-try enclosure if all goes well it will come up found new device. retry other hdd you first placed in enclosure if it dosen't feel hdd is turning the platters then get rid of hdd. hope this goes well

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