Question about Sharp AR-C260M All-In-One Printer

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Network Error CE-02

Im having trouble scanning a document having it send to my desktop. I keep getting the error Network Error (CE-02). Do you have idea how what that error stands for?

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  • Anonymous May 22, 2008

    Network Error CE-02 problem, i can not scan and email image to my desk top.

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Error ce-02 means that the computer the image is being sent to is not running sharps "network scanning tool" which is part of the sharpdesk software suite

Posted on Jun 25, 2008

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I'm having the same problem. i managed to make a new profile on my computer, but the copier still has old profiles stored on it. how do i wipe out the old profiles?

Posted on Jul 14, 2009

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CE-02 says that the copier can't find the IP address it's been told to send it to. You had your workstation set on DHCP instead of locking it on static, now the copier can't find it because it's still using the IP address you sent it when you created your scan profile. Either lock your workstation on a static IP or get a local DNS server involved, wipe out your scan profiles on the copier, put the local DNS server IP in the web page, and resubmit your profiles from the scanner tool on your workstation.

Posted on Mar 17, 2009

  • steven_v Feb 10, 2010

    You have to go the copiers web page and wipe out all the old profiles. Then resubmit then from the Network Scanner Tool. If the copier comes back with an error message, wipe out and recreate the profiles from the NST.

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Hey, had the same error about two weeks ago. Make sure that what ever device your are trying to open your scanned files allows port #### to be open in the firewall. Naturally you would assume that it is but i spent two weeks circling around that result.

Posted on Sep 26, 2011

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Sharp says something to do with truning off the windows fire wall but its not really well know if it works or if its safe.

Posted on Aug 13, 2008

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Check your SMTP server set on the copier. Chances are it's wrong. Also check the SMTP relays if there are any.

Posted on Nov 30, 2009

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Im having trouble scanning a document having it send to my desktop. I keep getting the error Network Error (CE-02). Do you have idea how what that error stands for

Posted on Sep 02, 2009

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You can edit your profiles by typing in the ip address of the copier in your browser. This should bring up the settings of the copier. Then click on "destination" that will show you all the profiles and settings

Posted on Aug 11, 2009

I am getting this error but the softwere is running. I've tried rebooting both machines and checked the IP address it's sending to with no luck. Any other sugestions?

Posted on Jul 16, 2008

You need to restart your exchange server because there may be updates and your exchange server didn't accept it. Good Luck

Posted on Oct 22, 2008

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What is Network error (CE 02) thank you


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If you are using a host name for the mail server make sure that you have configured the DNS entries correctly.

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Ah, the dreaded CE-00 and CE-02. This is a networking problem!!

It means the IP address stored in the copier for the computer you're trying to scan to is old and stale!!! That workstation got its IP refreshed by DHCP and your copier has been left in the dust!

To refresh the workstation's scan profile information in the copier either:
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