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Carrier evaporator coil

My dad, retired hvac commerical saw an article regarding my Carrier unit and the evaporator coils giving out before warranty expires. My warranty (5 year) just exp in April and now evap coil is shot. Is there a recall out there? We are in Grand Prairie, TX.
Thank you
R.A. Kay

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  • texasjenn1 May 27, 2008

    having same issue highland home not even 3 yrs yet, leaked on my wood floor caused damage and I am hearing that the builder is taking care of the issues with other people on my street saying they know the coils are defective but no recall as of yet from CArrier but if you need more info let me know---who is your builder?

  • Anonymous Aug 01, 2008

    I have a American Standard Unit that is 5 years old and I had the same problem, the coil had pin holes in it . American Standard replaced the defective part but will not cover the labor. I belive that because it was defective and there are many other defective coils that they have had to replace it should be a recall. I have emailed them but they have not responded to my secound email.

  • aaa1702 Oct 21, 2008

    I had a evaporator coil leak on a 2 yr old unit Carrier unit. I had to pay $125 to have the system recharged. After 3 months it stopped cooling again. The service tech who responded the second time had a very good idea where the leak was and stated Carrier has had a big problem with evaporators failing. The part was replaced at no charge this time and after asking the HVAC company about the warranty, they said the new coil would be warranteed for 10 years (no labor). The HVAC sales rep stated they've had to replace many of the evaporator coils and wouldn't recommend buying Carrier in the future. There to many options. I'll not buy another Carrier.





  • dorjac Dec 16, 2008

    We built a new house in 2007 and have had bad odor cming from our registers. In doing some research on our units, I discovered that we have a preferred series heat pump in Bryant and builders grade coil in Carrier. I have made numerous calls to Bryant but the only thing they have offered us is to install an air purifier, which would cost us over $100. to run a month, according to our electric company. Bryant diagnoised our coils of having Dirty Sock Syndrome, which is a bacteria growth on the coil.

  • leclair Jan 15, 2009

    i purchased my townhome in Feb. 2003. i have a carrier 2 ton. it has always been low in freon, so i have needed to add some and have it recharged every year. i left in 06 and returned in 07. i could not get the house cooled. i was told that i had leaked over 2.5 qts of freon and that there was a leak in the coil. a $1400 repair. the ac went out of warranty in feb 08. of course. is there a way i can buy the part separate? is this something that a lic. hvac needs to do? i live in summerville, sc. any recommended installers. thanks, cherie

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We are from ac company in Georgia,and I personally have changed out over 50 coils this summer. Mostly 2006 and 2007 models, R22 and R410a..I think there is a BIG problem and if you push hard enough they will pay the labor.

Posted on Oct 31, 2008

  • mrcooler Nov 18, 2010

    Hey gking I am a sevice company as well- what is theprocedure for replacing the evap coil in a package unit model 48vl series? Do you have to cut refrig lines and remove the top condenser section?
    Thanks

  • Herbie Hutchins May 19, 2013

    I do this trade for a living and see alot of evaporator coil are not just leaking from carrier ALL the manufactures are having the same problem. Carrier is the better of them all.

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I recently contacted Carrier Corp after our routine annual HVAC check on our residential system indicated that our 4 ton AC unit and 3 ton unit had leaking evaporator coils.
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They basically told me to shove it in a very curt letter - In other words even though a leaking evaporator coil is a manufacturing defect they will not offer any financial assistance in replacing the failed evaporator coils.
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I spoke to several HVAC engineers and they indicated Carrier has a high percentage of evaporator coils and compressor failures on residental HVAC systems.
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The copper wall of the evaporator coil is being drawn thinner than in earlier years and the R22 being acidic slowly eats through the copper tubing.
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Evaporator coils should not fail according to the HVAC Engineers if properly manufactured.

The Bear

Posted on Jul 23, 2008

  • phillipwicks Aug 03, 2011

    The r-22 refrigerant is not acidic. if the unit is properly installed, vacuum the system install a filter drier , charge the system with r-22 refrigerant you should not have a problem . it's the unseen person installing the equipment not following proper procedure. that is why carrier does what they do. they can't control the installation. I'm a independent HVAC tech and not a carrier lover

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In some cases if you complain to Carrier Corporation... LOUDLY they will wave the out of Warranty because of the closeness. Make a point of stating " I'll never own another Carrier anything " might help. I have seen this work. If it dosn't work the first time try again and ask to talk to the supervisor over who your talking to. If the coil is bad now it must have been bad in april while under warranty, leaks usually start slow could take a year to leak out.
also let them know your Dad is a HVAC guy this could also help. THE WHEEL THAT SQUEAK'S GETS THE GREASE.
Carrier is a large company and does not like unhappy customers. Good Luck

Posted on May 20, 2008

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Studies have concluded that it's not the coils, but the gas-off from building materials in new home construction that are reacting with, and to the metal in, and on ALL coils, not just Carrier coils. Although Carrier coils 2003-2005 used for R-410a were in reality, R-22 coils that could not withstand the higher pressures of Puron.

Posted on Dec 12, 2008

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I just found out that my 2 year old 4 ton Carrier coils need to be replaced because of a leak. I have the Performance N coil model CNPVP with Puron. Repair company says parts are covered, but labor will run $750. I contacted Carrier and they said I can ask for a review. The family next door had the same repairs done last year and Carrier has not paid for his labor. This is there email response back to me,

"Thank you for contacting Carrier. On behalf of Carrier Corporation, I apologize that one of our products has failed to meet your expectations. Labor and service charges are not covered under the manufactures warranty. However, our Management Review Board is willing to look into this matter for you. In order for them to do so you will need to have the work done and paid for. As soon as that is done we will need a copy of the paid invoice to investigate further. Please advise if this is what you would like us to do."

Carrier is a piece of $hit if they don't pay for the labor. Carrier stand behind your products and workmanship. My house was built in late 2007 and I'm the only owner. Used the A/C for 2 seasons, just like my neighbor.

PS - The repair people are replacing mine with tin covered coils, so hopefully these screw-ups at Carrier can do it right this time!

Posted on May 19, 2010

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I have a 2ton and a 3 ton carrier in my house 5 years and 6 months as of december 4th. both coils have leaks!!!! carrier told me the same thing,they know the coils are no good,and are going to do NOTHING about it. Told me Too Bad **** it up because carrier will do nothing for me, now are in the future. Only if the courts make them do something!!!!! I am replacing my systems with TRANE systems. have talked to several neighbors that have TRANE systems have had no trouble at all with there units. i even called TRANE asked what would they do in my case. The response GIVE ME NEW COILS AND HAVE THEM INSTALL UNDER WARRANTY AT NO CHARGE!!!!!!! Thats right FREE of charge. Guess why i am spending over $10,000.00 replacing those pieces of #%&$ Carrier systems. Because if coils are bad after 5 years, what about the furance and the outside units?
Preston
from Louisiana

Posted on Dec 15, 2009

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This is ridiculous.. unhealthy and they need to be shown that wasted resources calls for bankruptcy after a well awaited lawsuit. Many Carrier furnaces already lost the lawsuit over an issue with the secondary heat exchanger design. They designed the secondary exchangers on hi/-efficiency furnaces with two types of metal that are inevitable to rust just after the warranty runs out. Come on people, we don't need to be rocket scientists to realize that they knew this. I'm calling the company again tomorrow. I am sick and tired of paying the piper to come and inspect our furnace/leaky evaporator coil and him with his vacuum in hand and nothing more to offer than I could have already done myself, says, "it's normal." I then asked the carrier serviceman, "Ok, so what about the gas byproducts and the water vapour it's pushing through my vents when the central air is on?" He shurggs and says, "It's not the carbon dioxide you have to worry about, it's the ammonia." What a waste of time and money. He then leaves after getting paid $130.

Posted on Aug 12, 2010

  • seaausa Sep 25, 2010

    I am having the same problem.The inside coils are leaking which causes the coils to sweat (because it gets low on freon) and leak water (all of water) which is dripping on the 1st floor ceiling.

  • Herbie Hutchins May 19, 2013

    seaausa the coil will sweat all the time. its called warm air hitting a cold evaporator coil. when it gets low on refrigerant it will not sweat that much it will start to freeze up.

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