Error message C00D12F5 (by 5 users)
Im having a problem with my Zune. Ive tried re-installing the software but each time I try to download a song i get an error message. Im leaving for Iraq in a couple of weeks and need to get my Zune loaded ASAP. Any advice would be greatly appreciated.
4 Other Users Have The Same Problem
Comment by Guest, posted on Aug 18, 2008
PS: Had the same problem, and I did the recommended fix in this chain...
going to: go.microsoft.com/fwlink?linkid=105000
So quick, so easy, and it worked! Zune then remembered the songs I tried to buy but failed, and simply allowed me to click "Download" and then I had them in my collection. Good catch!
Comment by Guest, posted on Aug 18, 2008
Getting the same error message......let me know if you find a fix.
Comment by Chunkymeat, posted on Jul 18, 2008
Same error message (C00D12F5) when purchasing song to download. Updated Zune software. No change.
Comment by djestep, posted on Jun 12, 2008
I am receiving the same error code and am frustrated.
ApprenticeRating: 0%, 0 votes
Originally Posted by swiftlikeninja
I
had some problems with downloading new content or even playing
exisiting content and got the error - "A media usage rights error has
occurred. For help fixing this problem, click Web Help. Error Code
C00D12F5" I tried doing a clean reinstall of the Zune Software support.microsoft.com/kb/929358
I tried updating the DRM software support.microsoft.com/kb/929642
and both did not work.
I called Zune support and they sent me to go.microsoft.com/fwlink?linkid=105000 that downloaded an executable file named "ResetDRM" I ran the executable and it spit out a text file that said the DRM was successfully reset. I restarted my Zune software and it worked fine, an almost instant fix.
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I've had it..and will cancel my subscription if MS doesn't fix this.
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The problem is a media rights usage error, and is apparantly quite common recently; I have the same problem, and there are a number of (unsolved) posts of it on the Zune boards. Most suggestions focus on deleting your DRM folder, resinstalling Zune (potentially with an older version...) and rolling back SP3 if you use XP. However none of those have proven to solve my problem.
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