Question about Microsoft Xbox 360 Console
My 360 keeps leaving perfect round scratch on my discs
call customer support 1-800-4myxbox
if your console is laying down try standing it up ive heard that helps.
Posted on May 19, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 06, 2012 | Atari Dragon Ball Z: Burst Limit for Xbox...
Dec 12, 2011 | Microsoft Kinect Dance Central D9g00024...
Sounds like the xbox console needs the laser adjusted or secured as per the other comments. For any discs issues, read on.
Check to see if there are any scratches or laser burn marks on the discs.Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.
For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:
Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.
If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.
Hope this Helps!!
Apr 07, 2010 | Microsoft Xbox 360 Console
Oct 18, 2009 | 2K Games NBA 2K9 for Xbox 360
Jul 01, 2009 | Microsoft Xbox 360 Console
Apr 15, 2008 | Microsoft Xbox 360 Console
Feb 10, 2008 | Microsoft Xbox 360 Console
Jan 14, 2008 | Microsoft Xbox 360 Console
70 people viewed this question
Usually answered in minutes!