Question about Microsoft Xbox 360 Console

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It keeps scratching my games

My 360 keeps leaving perfect round scratch on my discs

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  • Anonymous Jan 17, 2009

    I was just playing the game and i froze i then turned of the x-box took the disc out and hey watta ya no it';s got a GOD DAMN ring on it.

    This has hapend twice now also my 360 has redlighted two time each time it got reapired but it still died.


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  • 121 Answers

Owchy

call customer support 1-800-4myxbox

if your console is laying down try standing it up ive heard that helps.

Posted on May 19, 2008

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4 Answers

My Xbox 360 keeps scratching my game discs?


Sounds like the xbox console needs the laser adjusted or secured as per the other comments. For any discs issues, read on.

Check to see if there are any scratches or laser burn marks on the discs.Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.

Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.

For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:

www.discREPAIR.ie

Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Hope this Helps!!

Apr 07, 2010 | Microsoft Xbox 360 Console

2 Answers

My xbox 360 leaves a scratch ring around the discs. What do I do to fix this problem?


well if u tilt ur xbox wihle the disk is spinnig that give it a scratch it happend to me and i used a toothpaste trick but it took 3 days to fix coz it was a deeeppp scratch

Jan 04, 2010 | Microsoft Xbox 360 Console

1 Answer

I just got an xbox 360 with a game but now the games scratched


If the damaged disc is a Microsoft game, Microsoft will replace it under their disc replacement program.

http://support.xbox.com/support/en/us/xbox360/gamesandmedia/games/discreplacement/DiscReplacementPlan.aspx

If it's not a Microsoft game you can try to fix it using a disc repair kit you can purchase at Staples or some movie video stores such as FYE.

You can also try the disc repair kit on the disc even if it is a Microsoft game disc. If you do and still have problems reading the disc, you will need to get a new one.

Jul 17, 2009 | Video Game Consoles

2 Answers

My xbox keeps saying unreadable disk when i put in saints row 2


Well the disc driver obviously works on most of your games except saints row 2. Saints row 2 is in mint condition well i have this problem too with my 360 it reads some games and it doesn't read my other ones well theirs a few ways one is by leaving the game inside of the console and shut it down wait like 5 seconds and turn it back on.
Another is to make sure the laser its self doesn't have dust on it.
And when you put in a disc listen to it as it spins if makes any weird scratching noise its probably the laser hitting the disc a lot of 360s disc have been getting scratched recently due to the fact in microsoft's original design of the disc drive the laser keeps on hitting the disc and scratching it so if thats the case you have to replace the disc drive.
If solutions don't help let me know i might be able to help you more.

Jul 01, 2009 | Microsoft Xbox 360 Console

3 Answers

My xbox scratched my game


The first xbox models had the same issue, I my self experienced it, but it was only once.

Replace the drive or talk to microsoft if it happens again

Jun 21, 2009 | Microsoft Xbox 360 Console

1 Answer

Disc ring


While disc scratching is known to occur if you move your XBox360 console from vertical to horizontal position while the disc is spinning or by bumping the console while the disc is spinning, there have also been reports that discs have become scratched when the console has not been moved at all. The official line from Microsoft is: "If you are experiencing scratched discs without moving your console you should contact 1-800-4MYXBOX for warranty support from Microsoft." Unfortunately, Microsoft will not replace your scratched discs for free. Instead, they offer a scratched disc replacement program with a charge of $20 per disc. To take advantage of this program go to the XBox website and search for "XBox Disc Replacement Program".

Apr 15, 2008 | Microsoft Xbox 360 Console

2 Answers

Disk Scratched By Xbox 360


Lazer burn!!!happens to a load of my discs too usually doesnt kill em though

Mar 26, 2008 | Microsoft Xbox 360 Console

6 Answers

Xbox 360 not reading disks


goto www.llama.com they have a lot of helpful information on the 360. they also have a link to a site where you can buy a guide on repairing the 360 yourself for $25.00 You could even use this to start repairing 360's in your area and make some cash!

Feb 10, 2008 | Microsoft Xbox 360 Console

4 Answers

My xbox 360 game keep getting scratched when i play


http://www.llamma.com/xbox360/news/Xbox-360-Game-Disc-Scratched.htm

Jan 14, 2008 | Microsoft Xbox 360 Console

4 Answers

Xbox 360 scratching my discs


the laser may need to be adjusted. we had a playstation 2 that would do that and until we had the laser adjusted did it stop doing it. connie

Jun 26, 2007 | Microsoft Xbox 360 Console

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