Question about Microsoft Xbox 360 Console
My 360 keeps leaving perfect round scratch on my discs
call customer support 1-800-4myxbox
if your console is laying down try standing it up ive heard that helps.
Posted on May 19, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Sounds like the xbox console needs the laser adjusted or secured as per the other comments. For any discs issues, read on.
Check to see if there are any scratches or laser burn marks on the discs.Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating "Disc Read Error" or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. A common problem that XBOX owners are reporting is; if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.
Laser burn, looks like complete or partial circular scratches around your disc. This occurs to discs when the games console has been moved whilst playing. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is normally required to fix laser burn scratches or damage to XBOX discs.
For further help on XBOX disc repairs or to get XBOX discs repaired back to "As Good As New Condition", visit:
Check the "More Info" & "FAQ" Sections for further details on disc repairs and related matters.
If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the disc is in play, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.
Hope this Helps!!
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