All of a sudden it won't charge ( either through the computer or the AC adapater) or be recognized by the computer as a device. I have changed cables and evertyhing "looks ok". I cannot figure out what's up. HELP>
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There are no drivers needed to be installed because Sansa Sandisk is a plug and play device. However, if your device can't be recognized by the computer, please consider visiting the link below. Please follow the step by steps procedure.
i will surely help you. you have mentioned that you can see all the songs when your mp3 player is connected to the computer. so what you can do is, you can very well go ahead & format all the songs in your mp3 player using your computer. then you transfer a few songs to your mp3 player(the songs which were not getting recognized in your mp3 player). this should solve your problem.
Try connecting it to another computer and see if it will recognize it as sansa or removable drive. if it does then download the sansa update software and install it. Make sure you disconnect the sansa and connect it when asked. This will update your sansa and add the Usb Mode. Try to connect it to your computer at home it should recognize.... link for update software (http://mp3support.sandisk.com/sansa/Installer/1082/SansaUpdaterInstall.exe) download to a flash drive much easier I used my friends labtop it worked USB 2.0
i have the same SANSA e260.....and the same problem....its easy just turn on your sansa then push the menu botton, slide the wheel in the center and at the end of the options say USB enter there and change usb mode from MTP to MSC mode.....and ready
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
what operating system do you have? lets assume you have windows xp...first you will have to unintall your device from device manager...click on start, run...type devmgmt.msc...then look under portable devices, disk drives or universal serial bus controller...your device should be listed on either one of them..if you dont see it..click on the plus sign so you can expand it...then once you find your device uninstall it and reconnect it into a different port..make sure it is a 2.0...then windows should recognize it properly..if you are still having the same problem let me know..