Question about HP OfficeJet 7310 All-In-One InkJet Printer

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Officejet 7310 I have 2 situations. If I fax 4 pages or less, everything works fine. If I fax any more pages, the first 3-4 will go fine and then the machine will run the remaining pages through the document feeder and a message appears as jammed. The fax will then terminate. There is no jammed paper in the machine. Any suggestions??

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Sounds like there is something going on with the paper sensor flag that resides in the top cover of the automatic document feeder. Need to make sure it is moving freely. It is spring loaded so it should move freely and spring back in to place. Sounds like your may be sticking in the up position after a few sheets. When the ADF lid is down these sensor flags should go in to holes in the bottom of the ADF. Hope this helps..

Inkworks

Posted on May 21, 2008

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