Question about Cowon System iAUDIO X5 MP3 Player

2 Answers

Dropped it -- now only blank screen

Dropped my iAudio X5 and now I get only a blank white screen when I turn it on or try to charge it. Have hit the reset several times and nothing happens. Connected to USB, my computer does not recognize it. Sounds like I killed the hard drive -- right? If so -- or if it's something else -- is it fixable?

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  • tbros May 19, 2008

    Since I cannot get my computer to recognize it, I can't reinstall the software -- think you are right that it's a serious problem.

    Know where I can buy a 60g iaudio X5 -- seems to have been discontinued.

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2 Answers

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Hi,

It looks like something has been damaged internally.I suggest you to get it repaired or just go for a new one.But anyways you can try out the following:

Try connecting your player to another USB port. Using one port all the time to connect and disconnect USB items a port can develop a range of files associated with configuring the USB connection. Some of these files might actually have been from your player connected before, or some of these configurations could be from other USB items you connect to this port. Changing ports can often lead to an immediate good connection simply because ther are no conflicting configuration files. If this does not solve your problem, we can now entertain the next process to try.
coolguy008: THIS IS A BIG ONE. This is the last thing to do. Before you try this process, please complete a full back up of your system. This is important as the next step can have side effects you did not entirely expect. AND Second, you might need your XP Install Disk (not in all cases). What this process is about is renewing all hardware/software configurations relating to USB connections.

Here is what you do:
1. Right click MY COMPUTER
2. Select PROPERTIES
3. Select HARDWARE
4. Select DEVICE MANAGER
5. Select UNIVERSAL SERIAL BUS CONTROLLERS
6. Right click on each USB CONTROLLER and select Uninstall
7. Uninstall all entries
8. Reboot your computer
9. As your computer re-boots it will reinstall all USB connections it detects
THEN, when all other USB items have been configured and connected by the system, you then should try connecting your USB Player.

If these suggestions are implemented and you are still have connection difficulties with your computer, there are several other things to try. If you have another XP Computer you should try connecting your player to another computer to see if the problem is a player problem or not. If it still has this problem with the next computer, it maybe be a fault of the player.

IF YOU HAVE COMPLETED ALL the above mentioned and still have a problem, you should next contact the seller of this machine for further instructions of what to do next.

Goodluck,
Please don't forget to rate the solution

Posted on May 19, 2008

  • Priya darshan May 19, 2008

    You can buy one from HERE



  • Priya darshan May 19, 2008

    Please don't forget to rate or accept the solution as fixya

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  • Master
  • 2,712 Answers

Looks like damaged some internal device. You can try to reinstall the software/flash it. If that does not work, it does look like a serious problem, and you may have to take it in for servicing or buy a new one (whichever works out cheaper for you)..

Hope that helps.

Posted on May 19, 2008

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