Question about Hotpoint First Edition FEW12 Front Load Washer

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Fabric conditioner compartment

The Fabric Conditioner compartment doesn't empty and is always flooded. I have attempted to remove the drawer so I can clean it but cant seem to get it out! There is also a build up of black mold

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Hotpoint
First Edition FEW12 Front Load Washer
This video will show you how to keep your soap draw clear and how to service the parts
Please remember to subscribe to our YouTube channel for all appliance tutorials

a 4 THUMBS rating is appreciated for answering your FREE question..

Posted on Aug 06, 2013

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Think you either have a small thing on the underside of the drawer to press and then it comes out or you have to snatch it GENTLY- don't break it. but it does come out, have to do mine loads.

Posted on Jun 25, 2008

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MumsnetAfter each wash, the fabric conditioner part of the drawer is f. ... The fabric softener part of my washing machine drawer keeps filling with water ... Stopped using thedispenser compartment for fab softener and instead did I separate ... see if that clears it up and also try cleaning behind the drawer in case there is a blockage.

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The problem is simple: the fabric conditioner I put in the drawer compartment isn't draining into the main drum ... is still in the drawer when I empty the machine of my washed clothes. I've cleaned lots...


Hi from retired Englishman in SW France,
Sorry to ask and please don't take this the wrong way but did you manage to remove the whole dispenser drawer and clear out the siphoning tube in the conditioner tray when you cleaned the 'gunk' out? If not please try the following guidance notes, paying particular attention to the bit in bold near the end ;-0)
Remove the complete drawer. To do this you will have to do one of the following-
  • Top catch- push down the lip/catch at the middle rear and pull the drawer out (that's how our Bosch one is removed)
  • release the catches underneath (our daughter's Indesit) or
  • lift upwards on the tray as it is coming out to clear the lip underneath.
One of these should enable you remove it
(I am having to guess some of the following!)
Once out identify which tray is for the conditioner- the others are simply 'chutes' and open-ended.
It will normally have some sort of cover over it which you must remove to expose the little stuck up pipe/tube. On some models there is just a small individual cap over the tube. The tube is down which the conditioner and water should siphon. It is likely to be blocked by 'gunge'- a mix of powder and conditioner. The whole of the tray, particularly this pipe and the bit which fits over it, must be completely clean and clear for it to operate correctly. It is worthwhile checking fairly regularly.
If this does not work, pull out the dispenser drawer far enough to be able to just see the softener tray, select the (final?) rinse and check that water is entering the tray. If it isn't there is a fault with the water distribution and an engineer call is required ;-0(
Good luck,
John C

Mar 22, 2011 | Washing Machines

1 Answer

Fabric conditioner compartment floods with water


Hello,
Normally if the water flows out of the cond. compartment you need to remove the drawer from the housing by pressing the tab inside drawer and pull out,take to sink remove plastic plate in cond. comp. clean under tap into recess of underneath.Then clean the 3 holes I think in drawer part and make sure all outlets are clear.When clean fill with water to max level mark, hold level then let more water into drawer and it should empty itself by a syphon action.Hope This has been helpful.

Good Luck.

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The fabric softener container doesn't empty during the cycle of the washing machine. Adding water manually does empty it - so I guess there's a problem with the fossit. The machine opens from the top. The...


It is more than likely that the water inlet orifice is blocked.Get something to poke into the hole or holes in the top of the soap drawer compartment over the fabric conditioner compartment.
This should solve the problem.

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2 Answers

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If you can remove the dispenser from the machine try soaking it in HOT water. The fabric softeners can cause a wax like build up that can clog the dispenser. If the dispenser will not come out of the machine then pour Hot water into it, cycle the machine and repeat. It took a long time to clog and will take a while to remove the clog(several cycles). This will work but will take time. Mix water with your softener to keep it from cloging again, it will thin the softener and stop the build up. If you add 50/50 water/conditioner shake well and use twice the normal amount so you are getting the full amount of softener/conditioner into the washer. This will help i had a similar problem with my front loading washer.

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This video will show you how to keep your soap draw clear and how to service the parts
Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE question.

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fabric conditioner drawer This video will show you how to keep your soap draw clear and how to service the parts
Please remember to subscribe to our YouTube channel for all appliance tutorials
a 4 THUMBS rating is appreciated for answering your FREE question.

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Hotpoint First Edition FEW12 Front Load Washer
This video will show you how to keep your soap draw clear and how to service the parts.
Please remember to subscribe to our YouTube channel for all appliance tutorials

a 4 THUMBS rating is appreciated for answering your FREE question..

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2 Answers

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at the back of the conditioner compartment there is a syphon. check the tube of the syphon is clear. put on rinse and at the point the conditioner should be taken, open the drawer and check that there is a jet of water into the conditioner area. if not, there are some holes in the roof of the top of the box. these may be blocked. clear with a hairpin or similiar

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