Question about Microsoft Windows XP Professional

1 Answer

Problem wit directx in XP pro

Hi There

I get the following error after i started a program called world wide telescope. Can u guys maybe help.

at Microsoft.DirectX.Direct3D.Texture..ctor(Device device, Int32 width, Int32 height, Int32 numLevels, Usage usage, Format format, Pool pool)
at TerraViewer.UiTools.LoadTextureFromBmp(Device dev, Bitmap bitmap)
at TerraViewer.SkyLabel..ctor(Device dev, Double ra, Double dec, String text, LabelSytle style)
at TerraViewer.Earth3d.SetLabelText(String text, Double ra, Double dec)
at TerraViewer.ContextPanel.contextResults_ItemHover(Object sender, Object e)
at TerraViewer.ThumbnailList.ThumbnailList_MouseMove(Object sender, MouseEventArgs e)
at System.Windows.Forms.Control.OnMouseMove(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseMove(Message& m)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

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  • 2 more comments 
  • sswan May 19, 2008

    Hi there

    Here is the info u requested.

    DxDiag = Directx 9.0c (4.09.0000.0904)

    Display card = VIA S3G UNIChrome IGP

    Chip type = VIA S3G UNIChrome IGP

    DAC Type = internal

    Mem Size = 64 MB

    Adapter String =VIA S3G UNIChrome IGP

    Bois Info =

    The mother is a MSI Pm8m-v

  • sswan May 20, 2008

    HI There

    I still need help with this hasnt been resolved



  • sswan May 21, 2008

    Hi There

    Thanks for the help problem sorted out.



  • Thx_nb May 11, 2010

    What version of DirectX is installed on your system?
    Go to Start -> Run
    Type dxdiag
    On the bottom of the System tab is your DirectX version shown.
    Please post it here. Maybe it's too old.
    Also check and post which video card you have installed in your computer. You can find that information on the Display tab.



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This could be your problem... Your video card does not meet minimum requirements:

3D accelerated card with 128 megabytes (MB) RAM; discrete graphics card with dedicated 256-MB VRAM recommended for higher performance

That is straight from the Worldwide Telescope website. Your card only has 64mb. This type of video card will have trouble with graphic-intensive programs. I notice that your motherboard has a dedicated AGP slot. Perhaps you can upgrade your video system with an Nvidia or ATI AGP graphics card. Preferably a higher-end card with a minimum of 256mb graphics memory.

Posted on May 21, 2008


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