Dymo LetraTAG Thermal Label Printer Logo
Posted on May 19, 2008

Does not cut through the tape

My Letra-Tag does not cut cleanly through the tape. It worked fine until now. Can it be the knife?

Thanks, CL

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 19 Answers
  • Posted on May 19, 2008
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

Corporal:

An expert that has over 10 points.

Mayor:

An expert whose answer got voted for 2 times.

Problem Solver:

An expert who has answered 5 questions.

Joined: Apr 20, 2008
Answers
19
Questions
0
Helped
14172
Points
46

Here is what Dymo has to say about this issue:
https://global.dymo.com/enUS/RNW/RNW.html?pg=std_adp.php&p_faqid=68

Here is the text in case the link drops:
Question Why can't I cut the tape after printing a label?
Does not cut through the tape - trnsp.gif Answer Every time a label is cut, residue from the label's adhesive remains on the cutter blade. This is a normal occurrence when the LabelMaker is used frequently. It is important to regularly clean the cutter blade in the cassette compartment with either the special brush delivered together with the LabelMaker (located in tape compartment door) or a cotton tip swab and a soft solvent (e.g. alcohol).
If the solution above does not resolve the problem, check for tape path obstructions. If the problem persists, please contact DYMO Technical Support to obtain a Return Material Authorization (RMA) number. To obtain an RMA number, scroll to the top of this page and click on the Ask a Question tab. Make sure to include your full name, address, shipping, and contact information.




-Hope this helps

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3helpful
1answer

I am getting error 1 on my dymo letra tag qx 50

Error 1 indicates a tape jam or low battery. To resolve, try removing the cassette and clearing the tape or replacing the battery.

Don't close the back - and press print.... and pull on the tape to help it along.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.
5helpful
2answers

I need a manual for the dymo letra tag. I keep getting error 1

Hello, Please find the link to your letra tag manual: https://global.dymo.com:443/enUS/RNW/RNW.html?pg=std_adp.php&p_faqid=68
1helpful
1answer

Dymo Letra Tag

Hi - You can download the manual by clicking the link underlined in blue below:

letra tag QX50

Please take a moment to rate this solution & let us know if the information given was useful to you - Good Luck!

Informatica
0helpful
2answers

Dymo Letra Tag

I have to assume you are pressing the print button. That being the case, either your batteries are weak or the tape is empty or jammed.
0helpful
2answers

Printing

I was having the exact same problem & had lost my user's manual (you can go on the Dymo.com website to download a replacement). The !!!!!!!!!! display means that there probably is a tape jam. Here's what the manual says:
*!!!!!!in the display indicates that the tape can not be transported *Press any key to return to normal display *Check if there is a tape jam. In that case, life out the cassette and carefully release jammed tape. Cut off excess tape and refit/replace the cassette *If there is no tape jam replace the batteries
1helpful
3answers

Dymo letra lable maker,

there is no ink in the letratag. just replace the tape and/or the batteries.
1helpful
2answers

Letra tag qx 50

I had the same problem, thinking it needed a new tape, but it was actually just the batteries. I forgot it is not ink based - it is thermal based. It needs lots of power to burn the letters onto the thermal tape, so even though the tape was moving and it sounded like it was working, the thermal head wasn't getting enough power. I changed the six batteries and it is working fine.
hope this helps, even though it's almost a month since you posted it.
Frank A
33helpful
5answers

Letra Tag QX50 Error 1 message

Don`t close the back plane compleet, push print and pull on the tape, now it runs on mine. Close the back plane and everything is ok now, Good Luck!

Michel
Not finding what you are looking for?

1,121 views

Ask a Question

Usually answered in minutes!

Top Dymo Office Equipment & Supplies Experts

Daniel Blask
Daniel Blask

Level 2 Expert

232 Answers

Arnie Burke
Arnie Burke

Level 3 Expert

7339 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66832 Answers

Are you a Dymo Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...