Question about Dymo LetraTAG Thermal Label Printer
My Letra-Tag does not cut cleanly through the tape. It worked fine until now. Can it be the knife?
Here is what Dymo has to say about this issue:
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Question Why can't I cut the tape after printing a label?
Answer Every time a label is cut, residue from the label's adhesive remains on the cutter blade. This is a normal occurrence when the LabelMaker is used frequently. It is important to regularly clean the cutter blade in the cassette compartment with either the special brush delivered together with the LabelMaker (located in tape compartment door) or a cotton tip swab and a soft solvent (e.g. alcohol).
If the solution above does not resolve the problem, check for tape path obstructions. If the problem persists, please contact DYMO Technical Support to obtain a Return Material Authorization (RMA) number. To obtain an RMA number, scroll to the top of this page and click on the Ask a Question tab. Make sure to include your full name, address, shipping, and contact information.
-Hope this helps
Posted on May 19, 2008
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Posted on Jan 02, 2017
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