Question about Hotpoint Aquarius WD63 Front Load Washer/Dryer

1 Answer

How long does it take if the machines overload protecter is what is causing it not to work

My washing machine was off balance and it rocked off the bricks I had it on in the basement. By the time I could get to it, it turned itself off. Itook everything out of it and it still is not working. please tell me It is not broken.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 859 Answers

Can't say its not broken. But, you may have a safety on the motor that only needs to be reseated. Usually, its a red button but can be any color. You may also have a safety switch inside your machine that needs to be reset as well, you'll have to hunt around to find one if one exists.

Washing machines have a "Tilt" switch much like a pinball machine, this needs to be examined that nothing is closing that switch by or as a result of your accident.

Also, check that the machine wasn't on its own circuit and that breaker hasn't popped at the circuit breaker panel.

Really hope this has fixed your dilemma and has you pointed in the right direction.

Worldvet

Posted on May 21, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Washing machine tub is banging into the side of the walls..what's the problem here


There are two possible causes for when a washing machine jumps and bangs on spin. Either the load is a bad one and unable to be balanced, or a fault is preventing the machine from balancing the load (or causing the motor to surge into spin when it shouldn't). This causes the laundry to be flung around inside. The occasional jumping around may not be anything to worry about, but regular or severe occurrences should be a cause for concern and can cause expensive damage to your washing machine if ignored.
Both these faults are less common these days because manufacturers have built in certain protections, but it's still something that can happen. To differentiate between the two, observe when the problem occurs, if it's during a wash cycle, maybe at random parts of the programme, it may have a fault which really needs an engineer to diagnose as these faults can be intermittent and tricky to diagnose. If it happens when it kicks into the fast spin the chances are it's related to the load inside.
Am I overloading my washing machine?
By out of balance I mean when the washer jumps or bangs quite violently. If the washer is just rocking about on most spins make sure it's on a level floor and that it is properly level.
If a load is out of balance you can often observe the inner drum swaying about or even thumping the sides of the casing a few times whilst it's trying to distribute the load prior to fast spin. Before a proper spin the drum should revolve slowly for a couple of minutes. This is called "distribute" and at this stage you may see large flashes of metal drum on each revolution where all the laundry has settled around the drum but there wasn't enough to cover all of it. If this happens the drum will be out of balance and either refuse to spin, or if allowed to spin may cause the drum to thump around and hit the sides of the casing.
The best way to avoid unbalanced loads in a washing machine
If you try to wash a bulky, heavy and absorbent item, the washing machine is unlikely to be able to get it to balance inside the drum. Or if you put just a few large towels or a heavy item in amongst some very light fabrics the heavy items could bunch to one side of the drum and the lighter ones won't be able to counter-balance their weight effectively. There should be enough items to fit all around the drum. If there's only enough to fill most of the drum, but a section is empty, then it can get out of balance on spin. If the items are all light, then this may not cause a problem. However, if some items are heavy, they may cause violent banging, or the washing machine out of balance detection may just refuse to allow a spin.
Make sure you fill the drum well. Counter to expectations, the worst violent spins are caused by under-loading - not overloading. Heavy bath mats are notoriously difficult to balance and should ideally be washed with other items or they may gather on one side of the drum. However, some people (understandably) don't want to mix the bath mats in with normal washing. If this is the case and you do get problems with the bath mats getting out of balance I suggest you use old towels or sheets to even the load up. With most modern machines though, a heavy bath mat is more likely to just not get spun rather than be allowed to spin out of control and wreck the machine.
Sometimes you can get an unbalanced load by sheer chance, with loads you have successfully washed many times before. The occasional bad load is inevitable but constant bad loads and violent banging on spin should be looked into. [ Related: loading the washing machine properly ].
Modern washers have built in out of balance protection
Most modern washing machines now electronically monitor the motor during the slow distribution section leading up to the spin. If the load is out of balance, the motor shouldn't be allowed to spin. Typically, a modern washing machine will attempt to balance the load a certain amount of times, or for a certain passage of time, but if it can't, it will either reach the end of the program without spinning, or it will abort spin and turn off. (both scenarios leaving the clothes wet through). Some washing machines may allow a slow spin if the clothes are reasonably balanced, but then unless they settle down, it will not allow a higher spin thus leaving the clothes spun, but much wetter than normal.
Some will indicate a failed spin due to being unable to balance the wash load so check your instruction book to see if your washing machine has this function and what happens if a spin is aborted. Unfortunately some washing machines do not adequately inform the user that it failed to balance the wash load and aborted spin. As an engineer, I have been called out many times because a load was washed but not spun, but there was no fault on the washing machine, just an aborted unbalanced load.
Extra large drums make balancing loads harder
These days you can buy washing machines with much bigger drums. The average drum size was at one time a mere 4.5Kg but is now 6Kg. You can buy washing machines with 7Kg, 8Kg and even 10Kg drums.
These washing machines can be more prone to refusing to spin some small loads because they need even more items to fill the drum. For example, my 7Kg washing machine will not spin 3 large towels. Last week my wife was extremely frustrated with our 7Kg drum washing machine as she had just washed our son's hoody-top and wanted to spin it in the washer. It simply would not spin, so I advised her that it needed something to balance it out. She put in a couple of towels but still no spin. Eventually 5 towels were needed to balance out the absorbent top and allow a spin. This is a minor inconvenience compared to the benefit of being able to fit more washing in (even our king sized quilt) but it highlights how if you have a very large drum it could be more prone to not spinning small loads [ Washing machine won't spin just one item or very small loads ].
I'm loading the washing machine correctly but it still bangs and jumps on spin
This is unfortunately a difficult fault to diagnose. It could be various things including a faulty connection somewhere on the motor or pcb, especially if intermittent. It can be caused by a part overheating, cutting out and then cutting back in causing loss of control. If this fault isn't caused by the loading you really need to get an experienced engineer to look at it. Find a washing machine repairer on Washerhelp
If a brand new washing machine is jumping around on spin
Make sure you have removed all of the transit packaging before using a new washing machine. The transit packaging stops the suspension from working so without the tub being able to bounce up and down on the suspension all the movement created on spin will be translated to side to side movement and the washer will move about and shake.

Loading washing machine White Goods Help washing machine jumps and bangs on spin Washing machine won spin just one item Book washing machine repair

Aug 02, 2015 | Washing Machines

1 Answer

What causes the machine to stop spinning


Most of the time the washing machine is over loaded and cant balance the load ... or it is out of balance.... open it up and try to spread the clothes out evenly.... or take half of the load out and let it spin again.... some machines are more sensitive than others...also make sure all of the feet of the machine are on the floor... a rocking motion will cause it to stop also.... if one of the feet are higher than the others... simply unscrew (counter clockwise) until it touches the floor FIRMLY.

Aug 25, 2014 | Washing Machines

1 Answer

How do i troubleshoot for a ball sensor,switch on a LG laundry washer?


machine needs to be level.so it cant rock side to side or front to back adj feet .when u load machine put half in and rotate drum half turn and put the rest of load in.that should balance load.dont overload.try running empty if it still showing ua

Aug 09, 2014 | LG WM Washing Machines

1 Answer

How to restart?


normally pressing and holding start or stop will reset .removing drain hose from wall and holding at ground level will empty all washing machines.so have it in a bucket.either its not level so adjust feet so it cant rock about then dont overload it turn drum as u load that will help balance.

Jul 28, 2014 | LG WM2016CW Front Load Washer

1 Answer

It is not balanced, and everytime a load spins out, it makes a terrible racket. How do I fix this?


Hi from retired Englishman in France,

Not being funny but---- it is absolutely imperative, both for your sanity AND to protect the machine from subsequent damage, that it is 'balanced'!
All 4 feet on the underside SHOULD be firmly adjusted down on to the floor. Normally adjusting only one of the two feet at the front should suffice. Firmly rock backwards one front corner and if the machine moves then it is that foot under that corner which requires adjusting/screwing down FIRMLY onto the floor. If not that one then the other corner.

If after carrying out feet adjustment so that you are absolutely certain that the machine IS balanced/level and shouldn't rock and it still rattles around it could be that a damper/shock absorber which supports the drum is malfunctioning. This is quite rare and only occurs in circumstances where the machine has been allowed to rock 'n roll a lot for a long time.
Hope feet adjustment cures your problem.

Cheers,

John C

Jan 25, 2011 | Maytag MAH2400A Front Load Washer

1 Answer

My machine was banging loud in te spin cycle and now it fills with water but won't spin or agitate the motor is not coming on


Hello,the machine is not balanced on the floor well.... the 4 stands on which the machine rests have adjustable screws... You will need to fasten or loosen the nuts that will adjust the height of the legs on which the machine rests.... all the 4 legs need to be firmly on the floor .... If one is too high then the machine rocks on its side...

If NO.. only sometimes...
You are overloading the machine with heavy clothes... distribute your wash clothes by weight...

Thanks

May 21, 2010 | Washing Machines

1 Answer

Washer jumps all around during final spinn


Hi
Does this happen every time???
If YES... then the machine is not balanced on the floor well.... the 4 stands on which the machine rests have adjustable screws... You will need to fasten or loosen the nuts that will adjust the height of the legs on which the machine rests.... all the 4 legs need to be firmly on the floor .... If one is too high then the machine rocks on its side...

If NO.. only sometimes...
You are overloading the machine with heavy clothes... distribute your wash clothes by weight...

Regards
Berry

Feb 04, 2010 | Speed Queen ATS90AWN Front Load Washer

1 Answer

Drum seems out of balance does not allow water to drain because water pump hose kinks


Hi, you will have to open machine, and check spring, maybe one of your spring are broken, or strain, first lift top, and remove sides of machine, put hands on tub and rock complete assemble back until tub centers, if tub is tilted left, spring on opposite side, is loose or broken, if broken, replace, but most time they slip out, this is cause, if machine are overloaded, or not level properly, when washers are not properly leveled, when they reach spin cycle, they could go outside and come back in, just making a point, check you machine level before you start. good luck.

Aug 07, 2009 | Maytag PAV3240A Top Load Washer

1 Answer

Very noisy on spin cycle, not out of balance


Hi, check leveling of machine, machine should be proper leveled on all side, use spirit level to adjust legs, there should be no rocking motion, in any direction after leveling, put hands on top of machine and try to rock it sids to side, there should be no movements, also check for overloading, be careful when washing things like bath towels, etc, they absorb lots of water, eg. one regular bath towel are equivalent, to six pants, six tops. or possible springs or bushings broken, you need open machine and check.

Aug 02, 2009 | Whirlpool Calypso GVW9959K Top Load Washer

1 Answer

Spin cycle error - UNB


Haier have had one or two problems with there spin,
option 1 make sure the machine is balanced perfect [no rocking at all ] use a level on the machine [ truly ] it works.
option 2 you can not wash one item [ underload the machine or overload the machine this will give same result UNB .
option 3 if you have had the machine a few months and this has just started [ clean the armature on the motor with emery cloth and a quick spray of W D 40 please plug out the machine first
0161 355 8254 if you need help , good luck

Feb 17, 2009 | Haier HWD1000

Not finding what you are looking for?
Hotpoint Aquarius WD63 Front Load Washer/Dryer Logo

60 people viewed this question

Ask a Question

Usually answered in minutes!

Top Hotpoint Washing Machines Experts

hungoverrr

Level 1 Expert

5 Answers

puggy666

Level 1 Expert

47 Answers

gbob59

Level 3 Expert

2963 Answers

Are you a Hotpoint Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...