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My hp2110 all-in-one keeps dispalying the message 'Remove and check cartridge' and 'Aligning printer cartridges' but nothing is happening. I check the cartridges (they are only 2 weekds old) and have tried turning it off/on etc. but it is still displaying the same messages.

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  • Anonymous Oct 21, 2008

    when setting up hp j5780 the set up process will not proceed beyond aligning cartridges

  • ccampbelldav Dec 15, 2008

    When I put my printer on it says align catridge (without me putting in a new cartridge). I go through the aligning process then it says the alignment failed and it starts printing out the instructions for alignment and the alignment pattern again. This keeps repeating unless I turn the printer off.

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  • 2,712 Answers

Ensure you are using original HP cartridges. Using refilled/generic inks can cause this problem.
If you are using original inks, try cleaning the contacts of the cartridges gently with isopropyl alcohol. Should it still fail, get them replaced.

Posted on May 19, 2008

  • Swilin Sampson
    Swilin Sampson Jun 01, 2008

    Hello,





    This thread has gone 7 days or more without a response.
    Please close the thread with a “FixYa” or “Helpful” rating.





    Or post back with latest developments, what steps you took,
    etc. and I will assist you further as best I can.





    Thank you.


    IrishDruid




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1 Answer

Will not copy


This means one of the cartridges is defective, they cant align if they cant print. What i did to fix this problem is insert 2 working cartridges and get it to align properly, even if they are low on ink, then lift the cover and the cartridges will move to the center. When this happens pull the power cable out, then insert the full non functioning cartridge. Plug the power cable back in. I tried this with a color cartridge, the color cartridge was non functioning but i was able to print in black. Basically you align the cartridges and then swap them so the printer thinks they are still aligned. The color still doesnt work and it is probably a defective color cartridge.

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How to remove and insert catridge on right


Switch on printer, wait up to initialize, lift cartridge access door located at right side of the printer(check snap shot)wait till cartridges stayed at right side,gently push cartridge down wards to un lock, take out cartridge, replace desired cartridge..close the door & check display for ready mode...Note: Used cartridges & refilled cartridges may give error message to replace it.. If you are replacing with new one, printer will print align page to align cartridge.. For aligning the cartridge put printed paper in face down condition in scanner & scan it.. 5_25_2012_7_00_52_pm.jpg

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Print cartridge

When the print cartridge contacts are dirty and the printer cannot detect/communicate with print cartridge.

Clean the contact points on the cartridges with a dry, lint-free cloth.

1. Open the top cover of the printer.

2. Remove the print cartridges.

3. Clean the copper-colored contact points on the cartridges with a damp, lint-free cloth.
Use a dry, lint-free cloth to remove moisture from the contacts.

5. Insert the cartridges back into the printer.

6. Close the top cover.

7. Try printing again.

If you still cant communicate try with new cartridge .


Hope this help. Please Rate My Response! Thanks!

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2 Answers

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I have found that if I put in an old aligned page the printer reads it as and the alignment is accepted. As for the cancelled message being in the window, I have had this problem too. I've ignored it and selected the copy button and it took the command. The only problem with hitting cancel is that you cannot turn off your printer. Every time you do you have to repeat the aligning and cancellation process.

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turn off your machine unplug the power for about 5 mins. disconnect the usb cable from back. Plug back in power, wait until machine fully boots up. Check your cartidges to make sure there in there good and are not lose. Remove them and just put them back in making sure there secure. Then try to aline the cartidges.

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1 Answer

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This happens if you refilled the cartridges, and forgot to take out the air..

Follow this steps..
1. Switch on the printer, open cartridge bay, remove cartridge, dont close the cartridge holder flaps, directly unplug the power supply from the printer end.

2. take a soft cotton, lint free cloth, slightly swab it with pure water, wring the cloth so any excess water is removed, and clean the contact pins inside the printer cartridge holder..

3. clean the cartridge head by keeping it in hot water (about 50C) and then wiping it clean, keep it upright for a few min, and when both printer and cartridge is completly dry put it back in, voila it should not display the message now...

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