Question about Epson Stylus Photo R320 InkJet Printer

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Replace Printer Head or Replace Printer?

I purchased my Epson Stylus R320 from Best Buy three years ago with a three-year service warranty. I took it back to Best Buy because it would not accept my Compact Flash card. A month later, Best Buy calls me and tells me the print head is no good and that they will replace my R320 with a comparable model. The problem is that I purchased this on sale for $179.00 Best Buy says mine is worth $35.00. If I were to buy a new one, it would cost me over $300.00 and I cannot find a comparable model at Best Buy. I’m wondering if it would be worth it to replace the print head or ask them to show me the problem personally. I cant help but think that some Geek Squad guy’s girlfriend has my printer and I’m getting the shaft. What do you think I should do?

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  • wayne churchill May 11, 2010

    What are they looking at swapping it for???

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My solution regarding Best Buy and Geek Squad is not to return. Some girlfriend got my hard drive because my "old" computer crashed. And the backup data I paid for is still floating around in her apartment and never reached my computer. I will not return to Best Buy except in an emergency to take care of another computer I purchased from there before I realized that was a mistake. I have an Epson that is 4 yrs old and am having problems choosing paper size and putting dates on pixs. I hope someone can help me with this. Talk to a manager (there is always one on site I was told) and make your complaint known in no uncertain terms. Be firm and stand your ground.

Posted on Dec 30, 2008

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Why are they saying the head is dead when it went in for a faulty card reader? Get the machine back and follow my head cleaning instructions on previous posts. If it work, then you saved a bundle on a replacement machine. If it doesn't work, yoo lost nothing but a little time.

See my cleaning info HERE: http://www.fixya.com/support/t138226-printer_not_printing

Posted on Sep 19, 2008

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My Epson Stylus photo R320 gave me an error saying "Service required. Printer parts are at end of service life. See printer manual for details". Which parts need replaced? thanks, Holly


It's probably going to be less expensive to REPLACE the whole printer, rather than paying a qualified printer technician $50 to $75 to disassemble the printer, change the parts (which won't be included in that charge for "labour"), to reassemble, and to test it.

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Px 700 not old less than a year changed cartriges 5 times printer says ink pads at the end of their service life i wouldent think so need to print a map urgent


Need to reset waste ink counter and replacing waste ink pad. Try to find adjusment program at indoreset.blogspot.com, or contac me. If urgent, you can just extend outlite pipe from head cleaning mechanic to outside of printer.

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I have Epson stylus photo R320 printer and it keeps on saying parts inside your printer are at the end of their life,?


You need to reset waste ink counter. Don't forget to replace or wash waste ink pad. Or just extend outlet pipe from head cleaning mechanics to outside bottle.Use SSC latest version or R320 adjusment program. Find at indoreset.blogspot.com. Or contact me if you don't find out there. It's free.

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Epson R320 Service required message


Reset waste ink counter using SSC ver. 4.30. You can find at indoreset.blogspot.com. Don't forget to replace waste ink pad, washing or extend outlet pipe from head cleaning mechanic to outside of printer.

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Service life has ended on my epson stylus r320 photo printer


Hi, it means you must contact epson to have it repaired, which usually costs £75 + vat ie cheaper to buy a new one.
parts are too expensive to even attempt to fix the problem yourself..

Happy New Year

John

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Epson r320 printer will not read any memory cards


Does the green light come on when you insert a card? Most likely that if it can not read the cards, and it is just not your PC failing to communicate with the card reader, then the mainboard is probably faulty. If it's in warranty get Epson to replace it. If not, you could see if you can source another R320 from eBay, (or similar) that has a different problem and swap the mainboards. You would also need the service utility to do this as you MUST change the print head ID on the new mainboard. Another alternative is to simply buy a cheap card reader and plug it into the USB input port on the printer. If the mainboard is faulty, this may not work though. Still you could then just plug the reader into your PC instead.

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