Question about Canon CanoScan LiDE 25 Flatbed Scanner

2 Answers

Canon scanner I have a new canoScan LIDE 25. I have installed it with the cd rom and when I try to scan it says unable to connect with scanner and cannot connect with train source. I do not know what twain is and cannot find anything on the twain site to help me. Thanks Maureen

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  • sticko May 22, 2008

    No ScanGear appears. I have been fiddling all day and it says everything is installed, but there still seems to be a problem with TWAIN regards

  • sticko May 24, 2008

    Hi still cannot access this scanner, I have done everything per your intructions, and it still says "release the lock switch, detach I/F cable and reconnect. Scanner driver will be closed" and then says "Unable to open TWAIN source. Please check connection the restart toolbox" I have done everything it has said and it still comes up with these remarks. I have been to the Canon site and downloaded driver, but still cannot make it work. I have disconnected the scanner from "Add and remove" and then reinstalled it. Still no Joy. Where do I go from here. Thanks.

  • Anonymous Jan 31, 2009

    I have a canoscan lide 30, running windows vista. Have downloaded vista driver from Canon site, and am still unable to get scanner to work. Help!!!!

  • beate25 Feb 04, 2009

    I have the same problem. The scanner worked just fine, then stopped, giving me the same message as you got.

    I have tried it on another computer, reinstalled the software, so it seems to be a problem with the scanner, not the software.


  • Anonymous Mar 12, 2014

    Installation CD is installed but when I try to scan photo slides I get this message "scanner not connected.

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2 Answers

Canon LIDE 20 scanners driver

Posted on May 24, 2008

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  • 111 Answers

TWAIN is the type of scanner driver that is used for this scanner. It is probably the most common type of scanning driver.

Did you install Toolbox? Not sure? Assuming this is Windows, click Start, All Programs, Canon. Look for open CanoScan Toolbox (4.9 I think). Once this is open, click the 'Settings' button. There should be a drop-down menu for 'Select Scanner'. Make sure this shows the CanoScan LiDE 25. If that scanner is not listed, then the scanner driver is not being seen or may not be installed.

Once it has been verified that the LiDE 25 is selected, click OK. Next, click the 'Save' button. Check the box for 'Display the Scanner Driver'. Now click the 'Scan' button at the bottom.
The next window that pops up should be ScanGear. If this happens, then everything is installed and the scanner is being detected properly. Attempt to scan or preview.

If there was a particular application you were trying to use and you are still having issues with it, please give those details.

Posted on May 19, 2008

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Come on guys, havn't you herd of this amazing thing called "google", you use it to find things :)
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