Question about Kenmore 72912 / 72914 / 72919 Bottom Freezer Refrigerator

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Compressor hums and shuts off

My 72914 stopped cooling. The compressor clicks on but just hums and then shuts off (overheats I suppose). All lights and evaporator fan works fine. Defrost switch is ok. I was wondering if the capacitor was bad. It sounds like a split phase motor without the switch working and just hums until it over heats

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  • deniserevel Jan 22, 2009

    i am having the same problems... compressor humms then shuts off and food is defrosting in freezer...frig 72913 is only 6 years old so out of warranty on compressor...spoke to many,many people at sears and all they want to do for me is sell me a smart service agreement...cost is $251 and covers max of $500 repair per repair annually... their customer service is about the lowest i have ever seen i guess we can see their stock prices fall and ee's will be laid off...who would shop sears not me and i plan to tell as many people as i know about my experience at sears...btw when i bought my washer, dryer and frig from sears all i had was problems from the start...they damaged the washer in delivery and dented my stainless steel has just been a unforgettable stop lowe's i know i will be treated better




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This sounds very much like a compressor failure. unplug the refrigerator and check the condenser for cleanliness. After cleaning the condenser and allowing the compressor to cool, plug it back in and listen for the same sounds. If the compressor was overheated it should restart after it cools. If it does not restart the compressor could be seized. Check the compressor warranty against the age of the refrigerator.

Posted on May 19, 2008


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