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Call technical support with whatever company you have, and explain to them your situation. Most likely, they will be able to walk you through a process to reset the password.
Go to ebay and buy an unlock chip it costs £3 plus P&P works on D600, D600e D500 and a range of E samsungs 100% guaranteed. dont get fleeced using a download company they are useless and a waste of money.
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