Question about SanDisk Sansa E280 MP3 Player

1 Answer

Sansa e280 freezes and can't get songs on

My mp3 froze which wasn't a big deal. so i rebooted it up and everything and it refreshed the database. except this time it kept only 60 of my nearly 600 songs. so i go home i delete whats left and go to put it all back on again and it freezes while saying connected. i have reformated it from windows media player 11 and from my computer and i did the hold down the record button until 16 mp format shows up dozens of times. still everytime i try to download something it downloads one song (if that) and the rest are errors. i bought a new battery and usb so i know it has nothing to do with them.

someone please help me!!!!!

Posted by on

  • 1 more comment 
  • Mummy92 May 30, 2008

    my sansa has a revolving circle thing for the volume. so i tried all the other buttons but all it said was "Load main image failed. Switch to Recovery mode." and when i plugged it in without holding any buttons it said the same thing.

  • Mummy92 Jun 06, 2008

    im not sure if my sansa is a 250 or 280 cuz my computer calls it a 250 sometimes but the back of it says 280??

    i am still in desperate need of help. someone please help!!!


  • Anonymous Jun 10, 2008

    computer does not detect player

×

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 23, 2008

Ad

3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad
ThaMp3Doctor
  • 8596 Answers

SOURCE: freezing at refreshing database

Download the Sansa Firmware Updater and update the firmware - available from Sandisk's website.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Feb 28, 2009

  • 56 Answers

SOURCE: my e280 is frosen on Refresh Database. What do I

Mine did that, and I had to reformat. I believe this is how I did it (note, mine is not a Rhapsody type, that one is different in many respects):http://www.sansacommunity.com/forum/thread/11221/How-to-format-an-e200/

Posted on Jun 11, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

REFRESH DATABASE


Remove the 4 back panel screws and take the battery out. Wait about 30 minutes than reinstall the battery. This should force it to reboot and load the program from ROM.

Jun 22, 2009 | SanDisk Sansa e200 MP3 Player

1 Answer

My MP3 Sansa e200R froze while refreshing the database


Hold the menu button down for 15 seconds. This will reset the player

Mar 22, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh database?Need Serious HELP!


Have you removed the battery, wait then reinstall it to try to reset it? Been the Sansa website and their FAQ or tech support?

Mar 04, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

Refresh database message


Check out solution 4 here:

http://www.fixya.com/support/t131894-format_sansa_e250

Several people have said that it didn't work for them but it has worked 100% for me. I've bought about 10 problem Sansas from Ebay and fixed them all at (least 6) with this problem.

Feb 27, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Frozen screen says: refresh database


tyr taking the battery out or try holding the power button and the play button at the sametime for 20 secs.

Oct 21, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Frozen in refresh database


download some firmwire from http://sandisk.com/Retail/Default.aspx?CatID=1376

Aug 15, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Refresh Database Froze!


Hey duse. I managed to fix my problem. Go to this site and folow the instructions. http://www.anythingbutipod.com/forum/showthread.php?t=11233

Jul 24, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

Refreshing database - Everytime


there nothing wrong its jsut the way the mp3 player refreshes the play lists mine does it too

Feb 06, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Refreshing database - Everytime


It's only reading the data on the micro sd, it just has to have that little time to do that, even if there is hardly anything on the sd, it still needs to check it out, just like it does with its own drive. Don't seat it, if you don't like it see if you can put the data onto the main drive of your sansa.

Feb 06, 2007 | SanDisk Sansa e200 MP3 Player

1 Answer

Frozen on Refresh Database


Take out the four screws on the back and pop out the battery then put it back on. Make sure you synced the songs properly. Add to the problem how you added your songs and I might be able to help.
Good Luck

Feb 04, 2007 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa E280 MP3 Player Logo

86 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Computer Repairing
Computer Repairing

Level 3 Expert

14641 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...