Question about Sirius Starmate ST2 Satellite Radio Receiver

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Stuck on logo screen - Sirius Starmate ST2 Satellite Radio Receiver

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  • gman63 May 19, 2008

    the Sirius name with dog comes on... it tries to connect to channel, but it goes back to logo

  • turbo169 Jun 20, 2008

    Our Starmate ST2 is also stuck on the Logo Screen. We are very disappointed because it is not that old and we have also purchased a boom box for it. We are reluctant to buy another one and have it die in a couple years also. Would love to find a solution to this problem.

  • Anonymous Jul 15, 2008

    Has any1 found a solution. My starts and then just loops on the SIRIUS logo. unit is a couple of years old too (Grin). Well I am missing HOWARD and it is very dissapointing. Any solutions are welcome. BTW I opened the receiver, took it all apart and put it back together thinking that something might have come loose, but it still has the same problem.

  • qbix75 Jul 15, 2008

    Has any1 found a solution. My starts and then just loops on the SIRIUS logo. unit is a couple of years old too (Grin). Well I am missing HOWARD and it is very dissapointing. Any solutions are welcome. BTW I opened the receiver, took it all apart and put it back together thinking that something might have come loose, but it still has the same problem.

  • Anonymous Jul 28, 2008

    I am having the exact same problem, this is *********!

  • StumpedbySir Aug 11, 2008

    I have a Starmate3 with the same problems and only two years old - only the Logo signal comes on and no buttons will work. Tried everything but can't even get the back off after taking out the screws! Sirius Customer Service was a complete waste of time and didn't offer solutions or suggestions. In fact they didn't even answer my email questions. Poor, poor customer relations. Like the others why purchase a new one when obviously Sirius has a problem with some units. In fact they can't even tell me who the manufacturer is??? Not a happy customer

  • funnthesun Nov 17, 2008

    I have the ST2, same problem. Sirius says its a defect in the componentry because it wont reactivate. My power connector came loose in the car and when it powered back up, it said it was downloading updates. Right after "100% download," the logo screen appeared. :-( Hmmmm..a manufacturers defect?? Being an electrical engineer..usually when an electronic device last for one year, its good to go for a long, long, time. This sounds like the good ole planned obsolescence conspiracy. My radio just died and I bought it 7-9-2006..just about 2 yrs 4 months. Sound familiar. Good Luck


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Mine did the loop logo as well. I took it aprt and turned on the power and touched one of the chips, it all of a sudden started heating up, I then figured the heat sink wasn't dissapating the heat from the chip. I stuck a square piece of tin foil folded up so that the chip would then touch the heat sink works perfect now

Posted on Aug 16, 2008

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Your radio has a cold solder on one of the chips. You need to reflow your transceiver board (the raised board on ST1) on other models, it's integrated into the main PCB.

- To repair this, all you need is a heat gun or a toaster oven. Start by removing the back cover of your unit, and for ST1 owners the metal plate with 5 screws. ST1 owners: place the removed metal plate over the clip to the left of your transceiver board (it will melt if you don't). Remove your radio from the case if you do not have a ST1 (ST1 owners can leave the radio in the housing).

- If you choose to go with the heatgun method: set the gun to 1000 degrees F and move it back and forth over the PCB until the solder turns shiny. Let it sit for 5 minutes. ST1 owners: do this only for the raised portion of the board.

- If you want to do the toaster oven: remove your LCD from the unit by desoldering the metal bracket securing it to the board and release the ribbon cable. Place your radio in the toaster oven at ~ 500 degrees F until the solder melts. If you see smoke, that's flux. Remove the board after letting cool for 10 minutes.

Posted on Dec 29, 2010

On some units, if your antenna wire is shorted the unit will not pass the logo screen. Remove antenna and see if it will pass the logo screen. If it does, your antenna is the issue.

Posted on Aug 25, 2008

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