Question about Compaq Presario R3240US Notebook

2 Answers

Restore Software Needed / No Sound AT ALL

I just bought this laptop and realized that there is NO SOUND AT ALL! I have gone to HP's website and Windows and even Soundmax installing updates and trying to locate a place to obtain/purchase the restore software. I HAVE HAD NO LUCK!!!! Please...I NEED HELP!!!! Can anyone provide me with information on how or where I can find answers to my problems??? Even if there is someone who had a laptop that was this model and maybe has the old software laying around collecting dust. PLEASE!!!!

Posted by on

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 152 Answers

I have a HP laptop too.... i go to the HPsite and enter my laptop model in the drop down box and it takes me to a page which has all the drivers,,,,

you can try pressing F1 in desktop and then in the help page click ask button and it will give you 2 links... one to the page which has your driver softwares and other to a chat session with a HP agent....

Posted on May 19, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,342 Answers

Click HERE for Compaq Presario R3240US Notebook PC restore procedure.

More help HERE

Posted on May 19, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Laptop no sound

Hi Scarlet,
There could be many possibilities for this. Since its a new Laptop, nothing could have gone wrong with Hardware or Software. But could be some configurations. Please let me know the following details.
What is the Operating system. If windows, do you see the speaker icon on the right side bottom of the screen. Check if its muted. Or increase the volume.
Hope this solution works

May 11, 2013 | MSI MegaBook Computers & Internet

1 Answer

No sound devices detected after hp update

you can try and do a system restore to before the new updates were installed, or you can go to hp's support website and look for your model laptop and download the newest drivers. i'm trying to determine if you have an hp or an asus, since you listed under asus. either way find out what sound hardware you have and download the new drivers or try system restore.

Jan 27, 2012 | ASUS Computers & Internet

1 Answer

I have no sound on my hp mini, how do I restore that?

Check the Windows Device Manager to see if the sound is operational or not and if not, visit the HP support site to get the latest drivers needed; install and you should be OK.

Jan 05, 2012 | HP Mini 1035NR Notebook

1 Answer

My sound skips i thinsk this is a driver problem.

you should be able to hit f11 on the bios start screen (before windows loads) and access the on board recovery partition. just follow the prompts to recover your laptop to its original factory setting. keep in mind that all data or software that you have installed will be lost so do backups on data if needed. It is not possible to back up software so you may want to gather up some original installation cds for purchased programs such as microsoft office.

hope this helps.

Dec 11, 2009 | HP Pavilion dv5215 Notebook

1 Answer

No sound when using dvd player

try downloading a codec pack like k-lite or something,

If it doesnt solve, try using a data cd with mp3, but most probably thats just the laptop lacking cidec software


Jun 21, 2009 | Acer Aspire 5335-2257 Notebook

1 Answer

No Sound, Sound, No Sound

why don;t you reinstall the driver software?, like if you have realtek HD audio manager, download it to the site of dell where it has the software downloads and install.. goodluck

May 12, 2009 | Dell Inspiron 8500 Notebook

1 Answer


This can often be resolved by reinstalling the sound drivers, which may have been corrupted by some application. The drivers can usually be found in a directory on the disk drive somewhere, on restore CD's that may have been supplied with the computer, or by downloading from the manufacturer's website. It's best to get the drivers from the website, since you will get the latest version the manufacturer offers. They may have updated the software to take care of problems. You can also get full details about installation at their site, but it's usually a matter of downloading the driver package and running it.

It's also possible the application you are using to play music isn't working properly with your sound device. Try downloading an updated version if one is available.

A final possibility is that the sound circuitry itself has gone bad. It's not likely, though, and if other WIndows sounds are normal, the hardware probably just fine.

If this solution has given you what you needed, please take a moment to rate it. Thanks for asking here!

Feb 21, 2009 | HP Computers & Internet

1 Answer

No Sound on computer

sound card on laptops are mostly built-in the motherboard, thus, not replacable. try reinstalling the sound card driver software.

Oct 24, 2008 | HP Pavilion DV6405US Laptop

1 Answer

New Hard Drive

Here is likely what happened.. Your original Hard drive Probably had the Operating System and System Drivers/Software Embedded onto it from the manufacturer.....which uses a Restore CD set

You added a New Drive.. which comes Blank, Then loaded XP.. Now you still need your System Drivers... this will have the drivers for your Wireless and sound and the right display driver etc... You should go to the Manufacturers website of your Laptop and Download the default drivers from their website

Jun 04, 2008 | Computers & Internet

Not finding what you are looking for?
Compaq Presario R3240US Notebook Logo

Related Topics:

90 people viewed this question

Ask a Question

Usually answered in minutes!

Top Compaq Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18381 Answers

Abhinandan  Patil
Abhinandan Patil

Level 3 Expert

568 Answers

Are you a Compaq Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides