Question about DeLonghi Pinguino PACL90 Portable Air Conditioner

1 Answer

Delonghi Pinguin Air Conditioner

I turn it on and it seems to never really get "air conditioner " cold. it`s more like a fan. Then it blows warm air. Any ideas?

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  • itgeek74 May 19, 2008

    I'm having the same problem with mine. Did you find a solution for this? Thanks.

  • itgeek74 May 23, 2008

    I decided to open up my PAC L90 and I found that there was a crack in a 1/4 inch copper pipe that connects the compresor to what looks like a radiator. There was an oily substance that leaked out - and there was alot of it. I mended the break by adding a 3/8 inch copper pipe that was about an inch long and sweat them together. After doing so, the problem still remained. I assume that whatever the oily substance was, it needs to be replenished. Can someone please tell me what this oily substance is and if I can replenish it myself (if possible)? Thanks!

  • suebee88 Jun 08, 2008

    Mine went out this afternoon.  I'm freaking out from the heat!  My 1-year warranty ran out on June 2.  Go figure.


    I bought descaling fluid from Delonghi a few weeks ago, and was able to clean the coils under the filter.  The unit performed much better after they were cleaned.  


    Caveat:  The instructions on the descaling fluid bottle are written in Italian! Call customer service to order (and interpret!), 800-865-6330.


    I ran the unit at 64 degrees constantly all last summer, and over the last month.  I hope that all it needs is some freon....

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I sat on hold with Delonghi for about 25 minutes before I talked to someone this morning.  Expect a long wait before you get helped.

For this specific problem (unit works, just doesn't blow cold air), the unit MUST be sent to an authorized repair facility.  No repair facilities in Texas.  The closest one to Texas is:

All-Brands Appliance 5008 W. Linebaugh Ave. Suite #8 Tampa, Florida 33624 813-908-2002
Delonghi said they will cover mine under full warranty up to 13-months.  No RMA needed, just a photo copy of the purchase receipt for the unit. Outbound shipping is something not covered by Delonghi, but they will pay for parts, labor, and return shipping.
All-Brands said they don't have any specific requirements for packing, other than making sure the casters on the bottom of the unit are well-protected.  It is common for them to break during shipping.  They recommended, though, that if you have someplace nearby that does professional packing, like a UPS Store, to take it there.  It's not a requirement, just a recommendation.
Along with the unit send a copy (not the original) of your purchase receipt, your name and telephone number, and the address to where the unit will be returned.  Also, include a detailed description of the problem with your unit.
I REALLY hope this information helps someone!  

Posted on Jun 09, 2008

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