Question about Canon PIXMA iP8500 InkJet Photo Printer

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Canon Pixma IP 8500

This printer fails to print and was working fine and tried reinstalling software etc but no difference. tried ink tanks in another printer which works and it proves not out of ink.
Also this IP 8500 fails to put any ink down on any page. No its not driver etc as reinstalled to new harddrive with fresh copy of windows and other canon printer will work on same USB cable.
Any suggestions also ahs anyone a manual for this model.
thanks in advance.

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  • 4 more comments 
  • zippedup May 19, 2008

    Thanks for info but note it was working fine and all of a sudden wont work. I already tried cleaning and other tests without any luck. would of thought it unusual to be working fine as just printed out 30 pages of text and then tried later in evening and doesnt print at all. Not even colour. P.S I havent done repeated head cleaning at all as working previously fine. Cant imagine all heads clogging up at same time. Is that possible.?
    P.S had a look at site for manual but couldnt find any there. bit unlikely Canon or any other manufacturer would be allowing anyone to download manual.

  • zippedup May 19, 2008

    Thanks for that. it possibly could of had a power surge.As not protected by UPS at the time.
    Yes its out of warranty and head is about $180 - $190 out here

  • zippedup May 20, 2008

    Thanks for info. But as first posting asked for Manual "anyone a manual for this model." Not a users guide.

  • zippedup May 20, 2008

    I went to that site again and all I can find is

    iP8500 User's Guide for Windows

    1.80 MB

    iP8500 User's Guide Ver. 1.00 for Mac OS X

    1.95 MB

    Printer Driver Guide for Mac OS 9 V15

    1.30 MB

    iP8500 Quick Start Guide

    6.35 MB

    iP8500 Easy Setup Instructions

    3.03 MB
    04/Still unable to find Service Manual

  • Anonymous Sep 12, 2008

    HI All ,
    I have a PIXMA Ip 8500 and it just stopped working one day. One jst was blocked which was PC and I tried cleaning it, after that it just refused to work. I cleaned the head in an ultrasonic bath but that just made matters much much worse. The prints were absolutely terrible and I have not been able to fix it since. New head is about $170, NO way. I rather write the machine off and get something better where the parts are more affordable.

  • ace64 Nov 01, 2008

    Suddenly stopped printing in any colour. Print head moves, paper is fed but blank page comes out. It had been idle for 10 days or so...


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Sounds like the print head is bad or seriously clogged. If you have done repeated print head cleanings with no success, I believe Canon sells the print head if your unit is out of warranty.

Manuals available for download here.

Posted on May 19, 2008

  • old marine
    old marine May 20, 2008

    The link above works properly. This appears to be a dynamically generated page, so you may need to wait a few seconds for the contents to show up, but I see User's Guides for both Windows and Mac, Easy Setup Instructions, and a Quick Start Guide on this page. Canon has online manuals for all consumer products they have put out in the last 6 or 8 years.


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