Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

1 Answer

Frozen from photo display

I was playing music while showing pictures to my friend. The photo apparently needs to be converted to be displayed. Now it's frozen on the screen that says " Please use Sansa Media Converter to convert this photo file" and won't play any music, either. So far I've tried to turn it off (it has not turned off on the preset sleep time either), plug it in to the USB port, and about every combination of buttons I could think of.

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  • Cat McKeown
    Cat McKeown May 19, 2008

    ok I solved this problem by myself, so for future reference, don't freak out, just hold down the power button until it turns off (took almost 60 seconds this time).

  • Cat McKeown
    Cat McKeown May 31, 2008

    well thank you for closing the thread, at least.

  • flyboy1 Jun 02, 2008

    the music works but the pictures wont work it says please use sansa media converter to convert this photo file

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Just hold down the power button until it turns off

Posted on May 25, 2008

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1 Answer

I cant convert any pictures or videos to my mp3


Most MP3 players can display photos with a file formats in jpg, bmp and gif

Check the specification of your MP3 player to determine thetype of video file format it uses. Most common video files that MP3 players use are, AVI andWMV, there may be others such as FLV, MOV and DivX. If your player cannot play a video then it is anincompatible video file format, then you need to convert that video file to aformat that your MP3 player uses. Click on this link for instructions on converting videofiles for MP3 players :- http://www.fixya.com/support/r5874192-play_videos_mp3_player MP3 players can only play music files in mp3 file format. You need to convert your CDs to mp3 music files onto yourcomputer or download them from the Internet and then copy them to your MP3player.
You can do this using Windows Media player and Rip the CDs - Media Player willcreate a MP3 music file for each music track.
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Product Description: Coby MP6104GBLK MP6104G 4GB Color Display Flash MP3 Player Radio.
1.8 inch color LCD display.
Integrated flash memory.
Plays music, video, photos, and text.
Integrated FM radio.
ID3 and LRC support for song and lyric information display.
USB 2.0 Hi-Speed for fast file transfers.
Integrated rechargeable battery.
Color: Black.
Memory Capacity: 4GB.
Display Type: 1.8 inch TFT LCD.
Display Resolution: 128 x 160.
Media Support: Integrated Flash.
Format Support: Audio: MP3, WMA; Video: MTV; Photo: JPG; Text: TXT.
OS Support: Windows Vista/XP/2000.
Menu Language Support: English, Spanish, French, Portuguese, Italian, German.
Additional Functions: FM Tuner.
Audio Output: 3.5mm Headphone.
PC Interface: USB 2.0 Hi-Speed.
Power: Integrated Rechargeable Lithium Polymer Battery.
Battery Life: Capacity: 350mAh; Audio Play Time: 8hr.
Unit Dimension (WHD): 1.65 x 3.66 x 0.38 inch.

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1. The Sansa E260 may freeze or function in other unexpected ways from time to time. This generally occurs when the unit's software has developed an error. Reset the device to clear the error and return the device to normal working operation. A unit reset is similar to rebooting your computer. You won't lose any data stored on your device.

To reset the E260, press and hold the "Power/Menu" button for about 15 seconds. The device will be forced to power down, during which the error will be cleared. You can restart the E260 as normal once the reset is complete.
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2. The E260 supports viewing album art on the display screen during the playing of a song. You may find that your album art is not showing up on the display when music is playing on the device. To fix this, make sure the associated album art file is in the same folder as the song being played. You will need to connect the E260 into your computer to move the album art files into the music folder.
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3. Photos displayed on the E260 will not show up as full-screen shots if they are not cropped to the correct dimensions. The E260 software does not support stretching pictures to fit the full screen. To ensure your photographs will display on the full screen, crop the images to 128x64 in photo-editing software prior to transferring the image on the E260.
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To change the ID3 information, right-click on the music file and choose "Properties." Click on the "Summary" tab and choose "Advanced." The ID3 fields will display in the window. Insert any of the missing information and click "OK." When you upload the song onto your E260, the newly inserted information will show up in the display.

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