Question about HTC Touch Dual Slider Smartphone

4 Answers

Sprint HTC Touch Screen

My LCD screen has gone blank!!
My phone only gives off a white light when its on.
I can still receive calls but I can not dial out???
Is my phone repairable??

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  • Anonymous May 26, 2008

    My touch screen is inoperable  How can I fix+

  • Anonymous Aug 18, 2008

    no use trying to get a replacement htc doesnt honor their warranty some how they gonnna make it a default onb ur behalf

  • Anonymous Sep 25, 2008

    I had the same problem. My screen just flashed white, and it didn't resolve after re-setting or removing and replacing the battery. I finally went in to the Sprint store and they replaced it with a spare they had on hand.

  • rtread Oct 07, 2008

    I have the same problem - phone works but not the screen

  • Anonymous Mar 07, 2009

    i cracked the screen on my htc sprint phone how can i get it fixed?

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HTC might help you with this because it is so new. However if you dropped it (etc.) and if HTC doesn't replace it for you, You can get the part at HTC Sprint Touch Repair and there is a guide that shows you how to put in the part at HTC Repair Guide.

Posted on Mar 06, 2011

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Song wishing to put on music on my new slider is not on sprint store list. How and what do i need to download from computer

Posted on Feb 22, 2010

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MY SCREEN IS DARK, I CAN KIND OF SEE WHAT IS ON IT BUT I DON'T KNOW HOW TO BRIGHTEN MY SCREEN UP. I JUST GOT THE PHONE 2 DAYS AGO. CAN SOMEONE TELL ME HOE TO FIX THE PROBLEM

Posted on Aug 11, 2008

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Replace the lcd, you can get them at WWW.HTCLCD.COM

Posted on Jun 18, 2008

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1 Answer

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If you you are experiencing white screen and nothing changes even after doing a hard reset you may want to call or contact HTC support. Be sure that it is still cover by their one year warranty. Coz having a white screen might caused of a lot of things like infected by virus, water incident, mobile phones has a physical damage. Check as well the lcd of the phone. try to get in touch with them with the link below.

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Try soft reseting your phone. If that doesnt work then try hard reseting.  To soft reset take the stylus pen and push in the little hole on the bottom of the phone. You should feel a little click and then your phone will restart. Wait until your phone  starts up again and if it still isnt working then do a hard reset. 
 To hard reset, hold down the green send button and the red end call button at the same time and continue to hold them down as you then push your stylus pen into the hole on the bottom of the phone untill you feel the little click. Your phone should start to reset.  Be warned you will loose any information saved to the phones memory ie: phone numbers, pictures, personal settings. Anything saved to your memory card should be ok.
If your screen remains blank after trying both resets I would suggest taking it back to where you got it and and have them fix it or replace it.
Hope this is helpful.

 

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Blank white screen


your problem is the LCD..have it changed already...it works mostly

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