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Re: Sprint HTC Touch Screen
HTC might help you with this because it is so new. However if you dropped it
(etc.) and if HTC doesn't replace it for you, You can get
the part at HTC Sprint Touch Repair and there is a guide that shows you how to put in the part at HTC Repair Guide.
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If you you are experiencing white screen and nothing changes even after doing a hard reset you may want to call or contact HTC support. Be sure that it is still cover by their one year warranty. Coz having a white screen might caused of a lot of things like infected by virus, water incident, mobile phones has a physical damage. Check as well the lcd of the phone. try to get in touch with them with the link below.
LCD is inside the front glass that has logo of htc
the upper glass is called touch panel or digitizer it is working as u say but lcd is broken u can see visible cracks on it and it may partially display or not at all then ur lcd is broken by pressure or impact u need to get it replaced around like 100-150 dollars depends on the model and size of the lcd screen
Try soft reseting your phone. If that doesnt work then try hard reseting. To soft reset take the stylus pen and push in the little hole on the bottom of the phone. You should feel a little click and then your phone will restart. Wait until your phone starts up again and if it still isnt working then do a hard reset.
To hard reset, hold down the green send button and the red end call button at the same time and continue to hold them down as you then push your stylus pen into the hole on the bottom of the phone untill you feel the little click. Your phone should start to reset. Be warned you will loose any information saved to the phones memory ie: phone numbers, pictures, personal settings. Anything saved to your memory card should be ok.
If your screen remains blank after trying both resets I would suggest taking it back to where you got it and and have them fix it or replace it.
Hope this is helpful.