Question about HP LaserJet 2100 Printer

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I have an HP 2100 Laserjet. In that past few months it has started to intermitently pull through more than one piece of paper at a time. Sometimes two, not every time. Sometimes more. I even had some cardstock that I was printing on from the extra feed in the front on a straight through path to the back and it took 5 pages all at once. When I print checks I have to do it one at a time because when least expected it pulls more than one through at a time. What can I do to fix this???
Please help.

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If all of the above doesn't work, which it probably won't, it sounds like you need to change the separation pad in the paper cassette and the manual feed tray. The separation pad in the tray is relatively easy to change. The multi purpose tray separation pad replacement will require removal of some covers to get to... Any good service center should charge you around $65 for the service and $20 for the parts....and while they have the machine apart they can check the other volatile parts in the machine to let you know where you stand with those.....Hope this helps


Posted on May 22, 2008

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How do i take the ink cartrage out? Its stuck and just wont come out

Posted on Jan 28, 2010

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1. Clean the printer pick-up roller with a dry, lint-free cloth.
2. Add only moderate amounts of paper to the paper tray, and avoid mixing paper types in the paper tray. Do not force a tray to shut. Remove some of the paper until the tray will shut easily.
CAUTION: Do not overfill the paper tray when adding paper. Filling paper trays until the top of the paper stack fits loosely under the paper tray guides that are in either the front or the rear of the printer paper tray.
3. Try another **** of paper or change the paper type.
4. Make sure all paper adjustments have been set correctly.
5. Make sure the paper is within the paper specifications for the product.
6. When adding paper to an existing stack in the Paper-Input Bin, always remove and realign all paper to avoid multiple paper feeds, paper jams, or both.
7. Fan the paper before adding the paper to the Paper-Input Bin. Also, gently fold the stack of paper in half (in a U-shape) to break the pages free from each other.
8. Try printing on the other side of the paper.
9. The paper may have been stored improperly or is in an environment that is too dry or too humid. To combat a dry environment, place a humidifier in the area of the printer. For a humid environment, place a de-humidifier in the area of the printer.
10. If none of the above steps work, the printer may need to be serviced. Contact HP for service and support options.

Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!


Posted on May 18, 2008

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No problem.
I added it as a comment to the chat session. You should get an email stating as such, or else, just log into Fixya, go to your chat sessions, and you can open up our session. you will find the list there.

Thanks for the HELPFUL rating, BTW..

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