Question about HP OfficeJet 6110 All-In-One InkJet Printer

2 Answers

Will not copy

I am trying to copy. The LCD readout says "original loaded". I put the paper on the glass and close the lid. I push 'black' for copy and it says copying 1of 1, Then it comes up and says 'reload document then restart job'

and the exclamation point starts blinking

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This black piece he has referred to resides in the top cover of the LED and it is spring loaded. There are two holes in the top of the ADF that this black spring loaded sensor flag resides in. This sensor flag should move freely and is should spring back in to place.

Inkworks

Posted on May 21, 2008

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  • 13 Answers

The machine is falsely reading that there is paper in the Automatic Document Feeder. That is why it is saying "Original Loaded" before you put the paper on the glass. When you hit Copy, it is trying to pull paper in from the ADF, when it doesn't get any, it reads "Reload Document" because it thinks there is a jam. There is either something stuck in the ADF causing it to trip the paper sensor, or the paper sensor is broken or dislodged. Open the top cover of the Auto Feeder and look for a small black piece of plastic that looks like it moves back and forth when paper hits it and see if there is anything wrong with it.

Hope it helps!

Posted on May 19, 2008

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Troubleshooting MINOLTA DI 1611, DI 2011


The copy is too light. The copy density is set too
light.
Use the Auto/Photo
key to select a darker
copy density .
The copy paper is damp. Replace the paper.
The copy is too dark. The copy density is set too
dark.
Use the Auto/Photo
key to select a lighter
copy density .
The document was not
pressed close enough
against the Original Glass.
Position the document so
that it is pressed closely
against the Original Glass.
The copy is blurry. The copy paper is damp. Replace the paper.
The document was not
pressed close enough
against the Original Glass.
Position the document so
that it is pressed closely
against the Original Glass.
There are streaks through the
copy.
There are specks throughout
the entire copy.
The Original Glass is dirty. Wipe the glass with a soft
dry cloth.
The document pad is dirty. Clean the document pad
with a soft cloth dampened
with a mild detergent.
The original is highly
translucent, such as diazo
photosensitive paper or
OHP transparencies.
Place a blank sheet of
paper over the document.
A double-sided document is
being copied.
If a thin double-sided
document is being copied,
the information on the back
side may be reproduced in
the copy. Use the Auto/
Photo key to select a
lighter density for the
background.
The Imaging Unit has
reached the end of its
service life.
Contact your service
representative.

on Dec 18, 2009 | Printers & Copiers

1 Answer

Black vertical line when copying a book page.no light leaks.


If it is along the edge of the print, it may be the edge of the book page you are seeing. if it is going through the text of the page, your scan carriage is likely skipping. If you don't see this on copies of single sheets of paper laid on the glass, then the weight of the book may be deforming the glass enough to catch the scan carriage as it passes. If you see it on single copied sheets, there is probably something on one of the scan rails under the glass that the carriage is "hopping" over as it passes. You could try watching the scan carriage move while holding the lid open to see if the carriage "hops" once during a scan.

Nov 10, 2013 | Panasonic KXMB2030 AllInOne Printer

1 Answer

Printer will not scan


he HP All-in-One product displays one of the following error messages on the control panel when scanning or copying:
  • Scanner failure, power off and on
  • Scanner System Failure
  • Scanner failed, cannot make copies or fax
  • Scanner failure. Unable to scan, copy, or send a fax
  • Scanner failure, cycle power
Additionally, the scanner bulb might not turn on during scanning.ry the following solutions in the order presented to resolve the issue. When one of the solutions resolves the issue, there is no need to continue troubleshooting.Solution one: Check the scanner lightFollow these steps to check the scanner light by making a color copy of any document.
  1. Load plain white, unused, letter size paper in the paper tray.
  2. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  3. Make a color copy.
  4. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely CAUTION:Do not look directly at the scanner light.The scanner light should be visible under the scanner glass to the right or left.Figure 1: Scanner light visible underneath the glass
    1 - Area where scanner light is visible2 - Scanner glass
    • If the scanner light does not turn on when the scanner mechanism moves across the scanner bed, continue to the solution to reset the product.
    • If the scanner light turns on , continue with the next solution.
    Solution two: Check the power connectionFollow these steps to troubleshoot the power connection.
    1. Press the Power button (c01602202.gif ) to turn off the product.
    2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
    3. Press the Power button (c01602202.gif ) to turn on the product.
    4. Load plain white, unused, letter size paper in the paper tray.
    5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    6. Try again to make a color copy.
      • If these steps resolved the issue , you do not need to continue troubleshooting.note.pngNOTE:If the product works properly when plugged directly into a wall outlet rather than a power strip or surge suppressor, the power strip or surge suppressor might not allow enough voltage for the product to work properly.
      • If the issue persists , continue with these steps.
    7. Press the Power button (c01602202.gif ) to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
    8. Press the Power button (c01602202.gif ) to turn on the product.
    9. Try again to make a color copy.
    • If these steps resolved the issue , you do not need to continue troubleshooting.
    • If the issue persists , continue to the next solution.
    Solution three: Reset the productFollow these steps to reset the product.
    1. Press the Power button (c01602202.gif ) to turn off the product.note.pngNOTE:The product might not turn off after pressing the Power button. Continue to the next step regardless.
    2. Disconnect the power cord from the rear of the product.
    3. Unplug the power cord from the electrical outlet.
    4. Wait 30 seconds.
    5. Replug the power cord into the electrical outlet.
    6. Reconnect the power cord to the rear of the product.
    7. Press the Power button (c01602202.gif ) to turn on the product.
    8. Load plain white, unused, letter size paper in the paper tray.
    9. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
    10. Try again to make a color copy.

Dec 11, 2011 | HEWLETT-PACKARD Officejet 4500 All-in-One...

1 Answer

After printer is on for a few minutes, getting error message-scanner failure turn printer off then on again. I am able to print before the error message appears, however, unable to copy or fax. Thank...


Hi,

Solution one: Check the scanner light
  1. Follow these steps to check the scanner light by making a color copy of any document.
  2. Load plain white, unused, letter size paper in the paper tray.
  3. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  4. Make a color copy.
  5. When the product starts to scan the document to copy, slightly lift the scanner lid to see if the scanner light turns on. It is not necessary to lift the lid completely.
The scanner light should be visible under the scanner glass to the right or left.

Solution two: Check the power connection
Follow these steps to troubleshoot the power connection.

  1. Press the Power button to turn off the product.
  2. Unplug the product power cord from any surge protector, extension cord, or power strip, and then connect the power cord directly to a wall outlet.
  3. Press the Power button to turn on the product.
  4. Load plain white, unused, letter size paper in the paper tray.
  5. Lift the scanner lid, place the original face down on the scanner glass, and then lower the scanner lid.
  6. Try again to make a color copy.
  7. Press the Power button to turn off the product, disconnect the power cord from the wall outlet, and then reconnect the power cord to a different wall outlet.
  8. Press the Power button to turn on the product.
Try again to make a color copy.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists we have to reset the printer. Doing reset in the beginning stage is not recommended. Reply me back and i will provide the reset step instruction.

Regards
Riztech

Nov 26, 2010 | HP OfficeJet D135 All-In-One InkJet...

1 Answer

I have a vertical black line on the right side of my copies


Go to the HP website and read their solution. Here is what I found:
Issue When you copy, fax, or scan an original, the resulting output contains vertical bands, lines, or streaks in one or more colors. When you print the original, the output is normal. Figure 1: Sample output with vertical white or black linesc01892760.gif Figure 2: Sample output with vertical colored bands or linesc01892761.gif Solution one: Reset the All-in-One If there is static interference, or loose connections with the product, this can result in bands or lines in the copy, fax, or scan output. To resolve this issue, check the product connections and reset the product.
  1. Make sure the product is powered on, and then disconnect the power cord from the product.
  2. Disconnect the USB cable from the product, and then disconnect it from the computer.
  3. Reconnect the USB cable to the computer, and then reconnect it securely to the product.
  4. Disconnect the power cord from the wall outlet, and then reconnect it to the wall outlet.
  5. Reconnect the power cord to the product.
  6. Press the Power button (c01892763.gif ) to turn on the product.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , see the next solution.
Solution two: Clean the All-in-One and make a blank copy If the scanner glass or the white underside of the lid has fingerprints, smudges, lint, dust, or other debris, this can slow performance and affect copy and scan quality. To resolve this issue, clean the All-in-One. Before you begin, gather the following materials:
  • Several clean, soft, lint-free cloths
  • Mild glass cleaner
CAUTION: Use only glass cleaner to clean the scanner glass. Do not use cleaners that contain abrasives, acetone, benzene, or carbon tetrachloride. These substances can damage the product. Avoid isopropyl alcohol (rubbing alcohol) because it can leave streaks on the glass. Step one: Clean the scanner glass and lid
  1. Press the Power button (c01892763.gif ) to turn off the product, and disconnect the power cord from the product.
  2. Open the scanner lid. Figure 3: Open the scanner lidc01760887.gif NOTE: Your product might vary in appearance from the one shown in the figure, but the solution is the same.
  3. Spray a clean, soft, lint-free cloth with mild glass cleaner. CAUTION: Do not spray the glass cleaner directly on the glass to avoid damaging the scanner.
  4. Wipe the scanner glass and the white underside of the scanner lid with the dampened cloth. Figure 4: Scanner glassc01891674.gif Figure 5: Scanner lidc01891675.gif
  5. Dry the scanner glass thoroughly with a clean, dry cloth, or chamois to prevent spotting, and then dry the white underside of the scanner lid. NOTE: Do not use paper-based wipes or tissues that can leave fiber residue.
  6. Close the scanner lid.
  7. Reconnect the power cord to the product, and press the Power button (c01892763.gif ) to turn on the product.
Step two: Make a blank copy
  1. Remove any originals from the scanner glass.
  2. Load plain white paper in the input tray.
  3. Press Start Copy Black to make a blank copy.
If the copy is clean, there is no need to continue troubleshooting. If the copy has vertical bands, lines, or streaks, there might be dust inside the product, poor internal connections, or the product might be damaged. See the next solution. Solution three: Service the All-in-One If you have completed all the steps listed above and are still experiencing a problem, service the product. Causes
  • Static interference
  • Loose USB cable or power cord connection
  • Fingerprints, smudges, lint, or dust on the scanner glass
  • Dirt or debris on the scanner lid
  • Scratched or damaged scanner glass
  • Poor internal connections
  • Dirt or debris inside the product
  • Damaged or faulty scanner bulb or parts

Nov 21, 2009 | HP DeskJet F380 All-In-One Printer

1 Answer

Scanning problem


Hi,

the black solid line that you were saying, is that vertical or horizontal? But anyways, i just want you to follow these steps...
Step one: Reset the printer
  1. Unplug the all-in-one USB cable from the computer.
  2. Verify the computer and the all-in-one have a three-prong power cord that connects to the power outlet.
  3. Unplug the all-in-one power cord from any power strips or surge protectors, and plug it directly into a wall outlet.
  4. Make a copy or scan, and see if the issue is resolved. If not, proceed to the next step.
Step two: Clean the glass and scanner backing
  1. Turn off the all-in-one.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the all-in-one.
  4. Raise the lid.
  5. Clean the glass with a soft dry cloth, or a sponge slightly moistened with non-abrasive glass cleaner or water.
  6. Dry the glass with a chamois, cellulose sponge or soft cotton cloth to prevent spotting.
  7. Clean the white scanner backing with a soft dry cloth or sponge slightly moistened with water, and allow it to dry.

Step three: Try a blank copy
  1. Plug the power cord back into the wall outlet.
  2. Plug the power cord into the all-in-one.
  3. Turn the power on.
  4. Close the lid; do not place any paper on the glass.
  5. Load paper in the paper tray.
  6. Do either of the following:
    • Press Start Copy Black to start a black-and-white copy job.
    • Press Start Copy Color to start a color copy job.
  7. Please let me know if the steps didnt resolve your issue.

Thank you so much...


adonscott

Jun 29, 2008 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

Printer problem


Does the line appear while copying or printing ?

To isolate the issue try to print a self test page :

1. Press and hold the Cancel button and then press the Start Copy Color button.

2. Release both buttons. The self-test page prints.

If you see lines on the test page then the issue is with the cartridge or cartridge contacts. Clean the cartridge and cartridge contacts inside the printer.

rRemove both the cartridges. Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts.
The contacts inside the printer may also require cleaning. Using a clean, dry, lint-free cloth. Gently wipe the contacts, from the top to the bottom.
Reinsert the cartridge and print. If the issue issue persists replace cartridge(s).



If you do not see lines on the test page. Place the same test page on the scanner glass and make a color copy. If the lines are on the copied Image the issue is with the scanner glass.
clean the scanner glass :

Clean the glass and scanner backing
  1. Turn off the all-in-one.
  2. Unplug the power cord from the wall outlet.
  3. Unplug the power cord from the back of the all-in-one.
  4. Raise the lid.
  5. Clean the glass with a soft dry cloth, or a sponge slightly moistened with non-abrasive glass cleaner or water. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device.
  6. Dry the glass with a chamois, cellulose sponge or soft cotton cloth to prevent spotting.
  7. Clean the white scanner backing with a soft dry cloth or sponge slightly moistened with water, and allow it to dry.
Try a blank copy
  1. Plug the power cord back into the wall outlet.
  2. Plug the power cord into the all-in-one.
  3. Turn the power on.
  4. Close the lid; do not place any paper on the glass.
  5. Load paper in the paper tray.
  6. Do either of the following:
    • Press Start Copy Black to start a black-and-white copy job.
    • Press Start Copy Color to start a color copy job.
  7. If the output is a full/half-black page, or has vertical black lines, the product needs service or contact HP for in warranty replacement.
Thank you .
Silan

Dec 20, 2007 | HP Photosmart C3180 All-In-One InkJet...

1 Answer

HP Photosmart 2575 xi


you need to mention is the half print occurring during a print out/scan /photocopy? Follow these steps to try and resolve the issue: Step one: Reset the printer Unplug the all-in-one USB cable from the computer. Verify the computer and the all-in-one have a three-prong power cord that connects to the power outlet. Unplug the all-in-one power cord from any power strips or surge protectors, and plug it directly into a wall outlet. Make a copy or scan, and see if the issue is resolved. If not, proceed to the next step. NOTE: If the scanner bulb is not lit during a copy or scan, the product needs service. Step two: Clean the glass and scanner backing Turn off the all-in-one. Unplug the power cord from the wall outlet. Unplug the power cord from the back of the all-in-one. Raise the lid. Clean the glass with a soft dry cloth, or a sponge slightly moistened with non-abrasive glass cleaner or water. CAUTION: Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device. Dry the glass with a chamois, cellulose sponge or soft cotton cloth to prevent spotting. Clean the white scanner backing with a soft dry cloth or sponge slightly moistened with water, and allow it to dry. Step three: Try a blank copy Plug the power cord back into the wall outlet. Plug the power cord into the all-in-one. Turn the power on. Close the lid; do not place any paper on the glass. Load paper in the paper tray. Do either of the following: Press Start Copy Black to start a black-and-white copy job. Press Start Copy Color to start a color copy job. If the output is a full/half-black page, or has vertical black lines, the product needs service. Step four: Service the product If you have completed all of the steps listed above and are still experiencing a problem, service your product.

Sep 14, 2007 | HP Photosmart 2575 All-In-One InkJet...

2 Answers

Xerox workcenter XD120f


The small scanner glass (not the full size glass) has some dirt on it. Use a lint-free cloth (not paper) with alcohol or Windex and clean the glass. This should help.

Nov 14, 2006 | Xerox WorkCentre XD120f Copier

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