I received the printer as part of an Apple promo for buying a desktop. I plugged in everything, loaded the drivers and the paper in the proper tray. But when I try to print I get a message to load paper and press ok. I've tried to reload, but still get the same message.
Make sure that you are loading it in the back and not the front, I didn't figure this out until I looked at the manual. If you're used to HPs then you want to load in the front, but actually if you look behind the scan door, there is a black panel that you can open, and that's where you feed the paper. That thing in the front is actually where the paper comes out of. Go figure.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
•When copying or printing received faxes, check the following:
1. Paper loaded in the machine
2. The paper size specified in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
•When printing from a computer, check the following:
1. The paper size specified on the printer driver screen
2. Paper loaded in the machine
3. The paper size set in <PAPER SIZE> for <CASSETTE> or <MP TRAY>.
I would guess you are loading A4 paper in the printer.
It is likely the Page Setup within the web browser you are using is set to "Letter" size paper, hence there is a miss-match between the size of paper in the printer and the size of paper selected in your web browser.
The method of changing the paper size in your web browser will vary from operating system to operating system and web browser to web browser. Try looking under the "File Menu" look for "Page Setup" ensure this is set to A4.
You may also need to check the default paper size selected within the printer driver, again ensure this is set to A4 (if this is the paper size you are using)
printer wont print anything. computer says no print documents pending even though ive clicked print a few times and on different programs and internet pages as well. printer will print only if i copy something press print test page from the printer itself but it doesnt print anything from the computer
It sounds like the loader assembly motor has failed/is failiing in the printer. Considering the printer can be bought for $50 and the motor costs $25 and $45 labor to replace, you're better off just replacing it.
Make sure that you have set the same paper type on both the printer driver and on the printer itself, using the on-printer menu. When I get this message, I usually had forgotten to change the paper type on the printer.
reset the settings to default and try again. it sounds like it thinks there is an envelope or similar paper of that size loaded.
just rest everything to factory specs. you can download the software which includes the manual and help from hp directly.
go to hp.com,
search for the product,
follow the prompts
Hope this helps. Please check the printer properties before clicking Ok at print menu command. Now check the available paper tray handler. Try bypass, tray1 or MP tray.
Check also the default paper on Printer Menu command by pressing appropriate setup button. You can try also placing the paper on bypass try if available. The load LTR message means the machine waits a short bond paper on MP tray or on bypass tray.