Question about Epson RX595 Photo All-In-One Printer

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New Epson RX595 won't print

Brand new RX595 bought today. Downloaded and installed latest Epson softwareI can scan, copy, print test page from the printer console, but when I send a page from my Mac Intel laptop with Leopard, print file remains in queue marked "Stopped" -- log excerpt below. Print Job Manager stops with status 68. Any ideas? Perhaps I will uninstall the latest software and use what came on the CD with the printer. (Presumably pre-Leopard, according to the info with the CD.)
I [18/May/2008:17:55:03 -0400] [Job 136] Started filter /usr/libexec/cups/filter/pstoappleps (PID 259)
I [18/May/2008:17:55:03 -0400] [Job 136] Started filter /usr/libexec/cups/filter/pstopdffilter (PID 260)
I [18/May/2008:17:55:03 -0400] [Job 136] Started filter /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr (PID 261)
I [18/May/2008:17:55:03 -0400] [Job 136] Restarted by "csturgis".
E [18/May/2008:17:55:06 -0400] PID 261 (/System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr) stopped with status 68!
I [18/May/2008:17:55:06 -0400] Hint: Try setting the LogLevel to "debug" to find out more.
E [18/May/2008:17:55:06 -0400] [Job 136] Job stopped due to filter errors.

Many thanks for any insight!

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  • craigstur May 19, 2008

    I resolved the problem by uninstalling the update from the Epson support site. I reinstalled the earlier version which came on the CD with the printer, and all seems well now.

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Apparently the latest software doesn't work with Leopard 10.5.2. I uninstalled the Epson software and installed the earlier version [driver version 3.88] that come on the Installer CD with the printer. Printing now works.

Posted on May 19, 2008

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