Question about Toshiba 27A44 27" TV

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Toshiba TV - 29 inch - model 2990 XEL

I have a problem with the above mentioned TV .
Whe I press menu button on the remot control devce or the other button on the TV itself in order to get into the menu preparaton list on the screen , I get a blank blue screen and no menu appears . the remot control device is working properly and nothng wrong with it .
PLEASE ADVISE ME , HOW TO SOLVE THAT PROBLEM .
THANKS IN ADVANCE

Posted by on

  • nady amin Jul 12, 2008

    Hi Jerry

    Thanks a lot for your help .you are correct , the problem is in the microchip and I 'm not going to invest too much money in servicing a TV of this model .

    I appreciate your help and your advice .



    Nady (gpyramid )

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This may be a fault with the firmware (internal software for the uPC), or it may be a failure in the circuit area or chip that generates the fonts and characters for the menu display.

You will have to send the set for factory level service if this is the case. If you give the set to an independent service center, they may have to send the set out on your behalf.

I would be careful to not invest too much money in to servicing a TV of this generation.

Jerry G.

Posted on Jul 12, 2008

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