Question about RCA RP5010 Digital Voice Recorder

4 Answers

RCA RP5120 Digital Voice Manager

I downloaded the software for the RCA digi recorder and my recordings won't play ... It's just a blank file... can anyone help--please???

Thank YOU ^_^

Posted by on

  • 5 more comments 
  • sapper29 Jun 11, 2008

    when i opened up my digital recorder and went to install it on to my cpu i pluged it in and it gave me a list of files A-D but no setup folder i cant find it any where is there anyway you could send me a copy to email is

  • svencel Jul 01, 2008

    My files show up on the computer but won't play.

  • freencrafty Oct 21, 2008

    I downloaded also, when I got to play it back it skips all the way to the end of the file without hearing any of the recording. HELP....

  • rickg_2003 Dec 12, 2008

    I down loaded the software for the RCA RP5120, But not all of my voice recording is down load to the my computer. What going on has anyone else seen this problem?

  • Anonymous Jan 30, 2009

    yeah this product blows, i called the help line and it said "for RCA products press 1", then i pressed one then it said "to return to the main menu press 1" and it repeated it 5 times then hung up on me, i pressed 1,2, even 0 and never got anything, other numbers that i spoke to a human gave me that number and told me it was out of their hands.

  • kddesignart Feb 12, 2009

    I can see the files but when I try to play them, it skips right to the end. none of the solutions here address this problem.

  • stryde2101 Mar 22, 2009

    I Understand the Difference between the rca-voc formate and the creative labs. i understand how to use the Digital Voice Manager Provided With the hardware and available for download at RCA. However the files still skip straight to the end or have a negative frame value. RCA SUCKS! these files are corrupt and they were written corrupt with a faulty header because the hardware is shotty! The conversations that were recorded by the attorney i work for exonerated one man and had another mans confession. I HAVE TO FIX THEM if anyone knows how to fix the rca .voc format file header (that is my guess as to what is wrong) or just how to repair this or if you have a hex editor template or some kind of value map for rca .voc files please contact me at thank you very much



4 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

If you bought the recorder new still in it's package, the software is located on the recorder itself.

Plug the recorder into your computer and let the computer recognize it. Once it's loaded open a copy of explorer if one did not open already. Look for a folder named SETUP in the recorder. Inside that folder is the software. Run it from the folder.

This should correct your problem.

Posted on May 26, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

Since I have gone through several of these models, all experiencing the same problem as you, I will tell you that I believe there is an inherent problem with these recorders (could be the entire line, but I'm not sure). I have lost dozens of recordings because of this flaw and the RCA (AudioVox) representative just told me that it just happens. Can't help it. Sorry. That's it. They still make them knowing a flaw exists.

With that said, you are left with reformatting the drive and losing your files. This, with the hope that you'll never have the problem again. But for me, it continued, even with formatting, even with safely removing the DVR from the computer. Nothing stops the problem from returning, at least for me.

But, if you can play some of the recordings, still, on your recorder... (yes, they won't transfer, but the recordings can 'sometimes' be played on your recorder... usually only part of them until the recording goes into a repetitive skipping mode) can do a disc check while the recorder is connected to your system (within your system, right click on the drive letter for the recorder and go to "Properties" > "Tools" > "Error Checking" and select the "Check Now" button. Then, check both of the "Check Disc Options" and hit "Start". The system will try to repair your files on your DVR and create a folder with separate file fragments (and if you can do something, anything, with those fragments, please let me know).

What happened for me is that the bits of the recording that did play on my recorder (before the skipping) were preserved and fixed enough to transfer to my system. The rest, from the skipping on, could not be transferred. So, for the 1.5 hours of each recording, I salvaged anywhere from 7 minutes to 14 minutes of each recording. That's it. Nothing more. I did pull off the 'hidden folder' of file fragments, but to date, can't do anything with them even when changing the extension to .VOC.

After my experience with the RCA (AudioVox) vox rep along with my experience of wasting money, time and more money on the recordings because of the failing RCA RP5120-A, I have vowed NEVER to buy another RCA (AudioVox) electronic ever again. I mean that. The customer support I spoke with was not rude, but certainly did not seem to care about the problem nor take ownership nor think the problem had ANYTHING to do with them. That's frustrating.

Anyway, if you want to call them for anything, I ran through a bunch of numbers to get this number for their DVR department and it is this:

800-894-0956 (I think you can press "2" to bypass things)

Also, if you get Lynn, change to a new customer service rep. She was basically useless and, as a technician, made me embarrassed that a company would even consider her a technician of water boiling let alone a technician for a seemingly faulty series of recorders.

Posted on Sep 26, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

The voice files unless they were deleted should still be on the machine. This happened to me when I downloaded the wrong version for my machine. You have to make sure the version of the software matches the machine. It's not a Creative Labs .VOC file, it's a propriatary format that changes between versions.

It sucks, but that's how it is. Search for RCA Audio and download the right version.

Posted on Aug 24, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 2 Answers

I donot have the setup folder. its Just A,B,C and D folders.
Any idea where I can download this from.

Posted on Nov 16, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have a RCA VR5320R digital voice recorder. My voice recordings are stored on the recorder, under folder "A," but when I attach the recorder to my computer, eventhough the device shows up under...

Your best bet is to play the recordings through the headphone connector to a pc audio line-in connector and capture the audio using something like Audacity. Then output them using audacity to mp3 to play on your mp3 player.

These units are notorious for their failing USB feature.

Mar 09, 2011 | RCA VR5220 Digital Voice Recorder

3 Answers

My recorder is locked and I can't locate the manual to unlock it! RCA RP5120-A


The manual says this about it;

Keys lock
To avoid accidental key activation, slide the key lock selector toward the lock icon to lock the keys.

Reverse the step to unlock them.

I have included the link to download your manual for free for your convenience

Please do take a moment to vote on the answer as to whether it helped.

Many thanks.

Jan 29, 2010 | RCA RP5010 Digital Voice Recorder

2 Answers

Manual for rca 5120-A


You can download the required manual from:

Hope this solves your problem. Thanks.

Sep 10, 2009 | RCA RP5012 Digital Voice Recorder

1 Answer

Need to know how to Manually reset RP5120-A

Plug in your recorder using the USB cable. Copy any of the files you see to your PC. Then reformat the drive. I don't have the exact details for doing this under windows but I fixed the problem this way.

May 17, 2009 | Audiovox RP5120 Digital Voice Recorder

1 Answer

I have an RCA Rp5120-a digital voice recorder. I have been converting my files to wave than to mp3 files. Now everytime I try to transfer them I am told the file is corrupt and cannot be copied! Does...

first bring it in on a pc use the soft ware in the rca recorder then save as a wav because ti is voc now it is a wav file you canplay a wav file if you can' it in quictime and save it in quicktime and every plays QT. thank you hope this works

Apr 04, 2009 | RCA RP5010 Digital Voice Recorder

2 Answers

RCA Digital Voice Manager software for RP5120 "warning decoding"

Bad News... I spoke to AudioVox/RCA (800-894-0956 < Direct DVR Number) and they told me that once you get this notification of a bad file format, there is NOTHING that can be done.

I tried DOS, too. Nothing worked.

The only thing left to try is connecting the recorder to the computer via a cable from the line out of the DVR to the line in of the audio card, and record from there. I'm going to try this, then return the recorder, if possible. Mind you, I've gone through several of these recorders and all of them have had this problem... eventually.

The customer service person there at AudioVox/RCA was direct, helpful, but clear that I couldn't do anything but reformat the recorder. Though she didn't really seem to care, by her tone, one way or another. They were still reproducing this product even with the flaws that exist (they certainly did not take ownership of the problem... they said it was out of their control and the problem was just like a virus).

Mar 16, 2009 | RCA RP5012 Digital Voice Recorder

2 Answers

I made a BIG mistake with a RP5120 RCA Digital Voice Recorder

If you remember what file name was given to that file, then use Windows Search option and locate that file any where in computer.
Please don't mention file extension, just put file name in search box.
Hope this trick will work.

Sep 17, 2008 | RCA RP5010 Digital Voice Recorder

2 Answers

RCA Digital Voice Recorder RP5120

I have just purchased RCA DVR RP5120. HOW can I download to my Itunes on my Mac?

Jun 10, 2008 | RCA RP5010 Digital Voice Recorder

Not finding what you are looking for?
RCA RP5010 Digital Voice Recorder Logo

3,009 people viewed this question

Ask a Question

Usually answered in minutes!

Top RCA Audio Players & Recorders Experts

The Knight
The Knight

Level 3 Expert

75178 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Cindy Wells

Level 3 Expert

5342 Answers

Are you a RCA Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides