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Posted on Sep 19, 2010
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I plug my computer in and it will not do anything.it did say that the battery was low. should the device turn on while plugged in even if the battery is low or dead?

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  • Expert 324 Answers
  • Posted on Sep 19, 2010
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Yes, you can take the battery out and still run the laptop with the power cord plugged in, if you cant you may have a problem with the cord or plug

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Emerson emp287c-4 wont charge with usb

Having same issue, battery will not charge. Can't even use it unless its plugged into my computer the whole time. Followed the charging instructions, "turn power switch on and then use the usb cord provided to plug the device into the computer." I do so and it reads that it is charging, however the bar never goes to the green charge symbol. It said to not let it charge past 8 hours so I always unplug it before that. Even tried the recommended 3-5 hours and still I turn it on and it says right away battery low.
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http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe

You need to put the device into "recovery mode" before you run the tool.

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Then run the recovery tool. Select format when prompted.





Best of Luck.
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