Question about Canon imageRUNNER 5000 Copier

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Canon Imagerunner 5000 error E000001-0000

Is this error message regarding the same as E000003-0000? If so, how do I resolve? Thanks for you input.

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  • 18 Answers

Sort of, since both are fuser temperature related. First, the error needs to be cleared. Turning off/on won't do that.

You could go into service mode and clear the error (*28* > copier> function > clear > err > ok. Then turn the copier off, then on again and watch it heat up. I always monitor the temperature to make sure it's in the acceptable range (190 C or around that range).

If it happens often I'd have the thermistors changed. If it still happens, check the connectors in back of the fuser. They may need to be shimmed.

Posted on May 26, 2008

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1) Drum unitIs the drum unit installed in host machine?
NO : Install the drum unit.
2) Connection
Is the connection of the connector (J908) on the BD detection
PCB, connector (J907) of the laser unit, and connector (J102) on
the DC controller PCB normal?
NO : Correct the connection.
3) Laser/scanner unit, DC controller PCB
Try replacing the laser/scanner unit. Is the fault corrected?
YES : End.
NO : Replace the DC controller PCB.

Good Luck

Posted on Feb 03, 2009

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Posted on Jan 02, 2017

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