I have a Simon 3, and it is connected to my only phone line, with nothing else in front of the telephone line. My phone service is through verizon FIOS. For some reason, I can not call my system and do remote access, it never picks up, I also can not get it to contact my cell phone if an alarm occurs, Any ideas what is going on here? It's basically a useless.
-   yes i can not get mine to call me either. i entered the phone number i chose the voice option and tested communication where it say "communication OK" i tried to trigger it using a duress alarm and a regular door open alarm, it never calls me on my cell. what am i missing?-   george916
May 20, 2008
-   I have a Simon 3 alarm system. I have 4 window/door sensors. I programmed my cell phone's 7 digit telephone # into the system and it worked beautifully for a couple of months and now nothing that I do makes it work again. I deleted the tel. # and then re-entered it. Telephone lines were placed direct from the control unit to the wall outlet. Cell phone charged up. Nothing helps. Pretty frustrated at this point. Thank you.-   Guest
Remote Access is an option that you would have had to enter in the programming. Generally it is left out because it isn't a very good option. Who monitors your system? Is Verizon FIOS digital phone service, DSL, or what?
Was this helpful?
Yes
No
Popular Solutions for GE Security Simon 3 Wireless
I set the new Simon 3 system with a 4 digit master code...but then when I try to add an access code...
(More)
I set the new Simon 3 system with a 4 digit master code...but then when I try to add an access code for the mother, it says invalid or cannot be used. Does it matter if I duplicate digits??? example code: 2311
we have had a gemini security system but have not installed it. Then, the baby in the house pressed...
(More)
we have had a gemini security system but have not installed it. Then, the baby in the house pressed on, but no one had a code. it has been going on repedely.
Hi, The system battery is low, but I can't figure out how to replace it; it's not in the manual. I...
(More)
Hi, The system battery is low, but I can't figure out how to replace it; it's not in the manual. I can't figure out how to open the control panel. Thanks a lot for the answer, Mike