Question about GE Security Simon 3 Wireless Home Security System

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Phone problem I have a Simon 3, and it is connected to my only phone line, with nothing else in front of the telephone line. My phone service is through verizon FIOS. For some reason, I can not call my system and do remote access, it never picks up, I also can not get it to contact my cell phone if an alarm occurs, Any ideas what is going on here? It's basically a useless.

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  • Anonymous May 20, 2008

    I have a Simon 3 alarm system. I have 4 window/door sensors. I programmed my cell phone's 7 digit telephone # into the system and it worked beautifully for a couple of months and now nothing that I do makes it work again. I deleted the tel. # and then re-entered it. Telephone lines were placed direct from the control unit to the wall outlet. Cell phone charged up. Nothing helps. Pretty frustrated at this point. Thank you.

  • george916 Nov 23, 2008

    yes i can not get mine to call me either. i entered the phone number i chose the voice option and tested communication where it say "communication OK" i tried to trigger it using a duress alarm and a regular door open alarm, it never calls me on my cell. what am i missing?

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Remote Access is an option that you would have had to enter in the programming. Generally it is left out because it isn't a very good option. Who monitors your system? Is Verizon FIOS digital phone service, DSL, or what?

Posted on May 19, 2008

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1 Answer

Changed battery on simon 3 monitor but now phone line is down


If, as you say, you just changed the battery and had no phones right afterward it's likely that you accidentally loosened the phone jack inside the back of the panel(accessible when unit is opened to change the battery). Remove and then re-insert the phone-jack clip, usually on a wide flat cable, and carefully tuck/fold the wires in the hollow area so no pressure is on the phone jack & wire;recheck phones.

Nov 25, 2012 | GE Security Simon 3 Wireless Home Security...

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How do I change the phone number that my GE Simon Security System calls when the alarm is triggered?


Open the front cover, enter the installer code and "add" the new phone number in "Option 4" as the Primary phone number. "Option 5" is the secondary phone number location on the Simon 3.

Aug 21, 2011 | GE Security Simon 3 Wireless Home Security...

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Disconnecting telephone connection


OnPlug it from the phone and delete programming on Option 4 and option 5

AlarmProfessor.net

May 02, 2010 | GE Security Simon 3 Wireless Home Security...

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I can get the cell back up to work on my simon 3


The vell module is not like a cell phone. It is specifically set up to go to the alarm.com network. You need to have an alarm company involved. Alarm.com can send you e-mail or tect messages if you have a smartphone, but you are going to be about $25-$30 per month to get that service.

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Mar 05, 2010 | GE Security Simon 3 Wireless Home Security...

1 Answer

I have a ge simon 3. I would like to do my own monitoring by cell phone or broadband. Can I do this without using a monitoring service?


No, I'm sorry your system is made to connect with a specialized computer at a monitoring service. This computer is designed to recognize a format (language) and data transmission from your system. An ordinary pc computer does not have this capacity. However, there are several companies that make a communication device that can be programmed with 3 to 4 telephone numbers that will call and leave a voice message on your cell or other phone numbers. A knowledge of how to hook these units up to your system is recommended. One company is United Security Products (USP), models AD2001 and AD2000. The other is Visonic, model DL125C. Expect to pay about $100 to $150 for any of these units.

Feb 11, 2010 | GE Security Simon 3 Wireless Home Security...

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I have ge simon 3 which suddenly says phone not


you may have had a lighting strike to the phone line causing a surg to your unit. it may be fried. try completly powering down the system and powering it back up, then try to send a signal to your monitoring station. also you my have your monitorimg station try and connect to your system and check the programing it may have been scrambled.

mj

Apr 02, 2009 | GE Security Simon 3 Wireless Home Security...

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Wont let go of the phone line


have your monitoring facility remotely connect to your unit and check the programing. also you need a standard potts (analog) phone line, not a voip, cable company or uverse line.

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Dec 10, 2008 | GE Security Simon 3 Wireless Home Security...

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Westinghouse Security Systems


an easy fix is to get a dsl filter for your system and reconnect it back up to the telephone line.

http://www.safemart.com/Alarm-System-Essentials/Z-Blocker-Alarm-DSL-Filter-1EZ-A431PJ31X.htm

and no ido not work for Safemart.
if this doesnot help you email me...

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Jul 22, 2008 | GE Security Simon 3 Wireless Home Security...

1 Answer

DTIM with digial phone service


I install these types of alarms.
First, What is usuallly plugged into the cables main box? Usually it is a jack. This would run to the main phone lines in the house, and allow you to have service at alll the jacks in the house. If this was not the case, then you usually just plug your phone in directly. Either way, the tel #1/2 on the main box is the same principal as the two main lines comming in off the street with the phone company. If there is a jack, get another and a peice of 2/4 strand wire. (If you have a 8 pin bell jack let me know if not follow.) connect the red and green at the main jack to the red and green of the new jack. Plug in the DTIM and go. If it is just a plug in the phone directly then i suggest getting three jacks. plug a regular phone cable from tel 1/2 into the first jack. Then connect the red and green to the next red and green. this is the DTIM jack. Then do the same to connect a phone jack for your phone. I have installed lots of simon 3 systems but never with a DTIM> I also install alot of GE Allegro panels and they come with the DTIMs. Are you having it learn in properly? It should be group 39 on the system. At least it is on the other panels.
Good luck.

Sep 08, 2007 | GE Security Simon 3 Wireless Home Security...

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Westinghouse Security System


Download the manual. I can't remember if it is in the User's Manual or the Programming Manual but a sequence to reset the security code is detailed in one of them. Also, it soulds like the telephone line was wired through the system for full seizure. To defeat this, you will need to take it out of the phone lines at the outside telco box. How it is wired is that the alarm panel intercepts the telephone line first and then feeds the circuit back out to the main junction where the telco comes into the house.

Sep 07, 2007 | GE Security Simon 3 Wireless Home Security...

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